Whole Pet - Fort Smith - Fort Smith, Arkansas

Address: 6802 Rogers Ave UNIT 5, Fort Smith, AR 72903.
Phone: 94523235.
Website: wholepetpros.com.
Specialties: Pet supply store, Pet groomer.
Other points of interest: Curbside pickup, In-store pickup, In-store shopping, Onsite services, Delivery, Same-day delivery, Wheelchair accessible entrance, Wheelchair accessible parking lot, Quick visit, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 122 reviews on Google My Business.
Average opinion: 4.5/5.

Location of Whole Pet - Fort Smith

94523235

Whole Pet - Fort Smith is a pet supply store and groomer located in Fort Smith, Arkansas. The store's address is 6802 Rogers Ave UNIT 5, Fort Smith, AR 72903. You can contact them by phone at 94523235. More information about Whole Pet - Fort Smith can be found on their website: wholepetpros.com.

Whole Pet - Fort Smith offers a variety of pet supply products and onsite grooming services. Some of their specialties include pet supply retail and grooming. They offer convenient options such as curbside pickup, in-store pickup, in-store shopping, onsite services, delivery, and same-day delivery. The store is wheelchair accessible with a wheelchair accessible entrance and parking lot. They also offer quick visit options and accept credit cards, debit cards, and NFC mobile payments.

According to reviews on Google My Business, Whole Pet - Fort Smith has a strong reputation with an average rating of 4.5/5 from 122 reviews. Customers have praised the store for its knowledgeable staff, high-quality products, and convenient services.

Reviews of Whole Pet - Fort Smith

Whole Pet - Fort Smith - Fort Smith, Arkansas

Stacie Rogers

1/5

I have used Whole Pets for grooming previously and had an amazing experience, however today I took my dog in to get groomed and specifically said his nails needs to be filed bc they were “scratchy” and when I got him his nails were so much worse he cut my leg with them, his lil face was completely awful eyes looked awful and face cut was so uneven looked like they just chopped his hair, no kind of blending. I went back in and she ran over him extremely fast he war still wet and had hair all over the place. I am very very unsatisfied with this service for the price I paid this is ridiculous! I don’t mind paying for good service, but this was awful!!!!

Replying to Lisa’s comment. That is in fact not true Lisa, I told her Toby may have matting on back, but I take very good care of him. Brushing and bathing. His face looks like a child went to play with scissors. I moved is why the change in groomers. His nails were awful sharp cutting my leg I walked back in with my leg bleeding. I don’t remember speaking to you about anything. To put words in my mouth is very unprofessional!

Lee Felczak

5/5

Super nice staff and always understanding. They do a fantastic job with haircuts. My doggies always look amazing after a visit.

Roger Ruth

1/5

My story is to long and complicated to try to list here. Let's just say after two + years of good service I will NEVER be going back to this place for a nail trim and buff on my ESS animal. Enough said!

Shasta Rush

5/5

The girls in here are amazing and we don't buy anything for our animals anywhere else anymore..

Alice Murphy

5/5

Whole Pet always has a huge selection of healthy pet foods and helpful staff that walk you through pretty much any question you may have. they're really knowledgeable and helpful!

Michael Koch

5/5

My German Shepard came out in the best mood, smelt amazing and looked fantastic!! They gave us a goodie bag and they even changed it up due to her fish diet! We will be coming once a month from now on!

Gini Vandalak

5/5

I took my French Bulldog for the first time ever at Whole Pet for a DIY bath and we’re so glad we chose Whole Pet! Great customer service, I can’t emphasize it enough. The FRIENDLIEST people work there and the store is very clean and well kept. The kind folks helped me pick out a harness for my dog and even put it on him! Next time we will be trying their grooming service. We’re so happy, we’ll be returning! ?

Kathy London

1/5

The first time I took my dog here I had a terrible experience with the groomer. I said I would never go back. I called and they said that that groomer was no longer there. So I gave them a second chance. Not as bad this time, but not the best. So today was my third time to go. Different groomer again. The girl at the front desk was very nice but the groomer was so rude. She was rude when I brought the dog in and I just thought it was because she was extremely busy. I even said there’s a lot of dogs here today and she looked at me and said well it is Friday. I never asked for a Friday appointment. I just asked for availability. I could’ve come in on a Tuesday or whatever day was more convenient for the groomer. But when I called to make an appointment, they said they had an appointment today so I took it. It just happened to be on a Friday. She told me it would not take very long and it would just be about an hour and a half so I gave her a little bit extra time and showed up about two hours and 15 minutes later. I went ahead and paid for the dog and bought my dog a treat before I went back there to pick her up. Leaving the groomer a $10 tip and wishing I hadn’t. When I got back there she was grabbing at my dog and said she is not ready. We did not call you to tell you to come pick her up. I still have to brush her out and make sure she’s even. I said that’s OK I’ll wait outside so she doesn’t hear my voice. Don’t tell me that you’re going to be done at a certain time and then be upset when I show up 45 minutes later than you told me to and you’re still not done. That’s not my fault. Apparently this place cannot keep a groomer worth having so we will not give it a fourth chance .