2/5
Was going to bring my dogs here, moved back to PB. Purchased pills for fleas, and going to make an appointment for future, plus scheduling one to be spayed. I asked would it be possible for me to go into another area because I didn’t feel safe because there was an unruly pit bull in lobby, lady said I couldn’t go elsewhere, this was the waiting area.
Then when I paid for the medicine I was told that they had to pay 30k last year because of credit card use. Really didn’t think I should have been told that, it’s business information.
If I didn’t feel comfortable here why should I bring both my dogs here.
Back many years ago my parents used this place when it was on 28th. Things change everyday in life but customer service and being courteous should be of importance.
I’m sure my bill will be for both my dogs would have been 3 to 4 hundred.
New customer, new to the area, but I’ll go elsewhere. The other lady at the front desk never looked up and said hello or welcome we will be right with you.
I’m going elsewhere.
Being polite goes so far in today’s world.
Hope you’re treated better.