Pampered Pet Grooming and Spa - Brentwood, California

Luca Rattazzi

We bring our St Bernard, Duke, to be groomed here. He HATES being groomed, and getting him in the door and then keeping him inside usually results in my shoulder being dislocated. Duke is so comfortable here, he walks right in, and heads back with no struggle at all. So I know they take good care of him. And he always looks marvelous when they are done.
We also bring our Husky, Luna, in. As with all huskies, she makes a fuss about everything, but she comes back looking amazing, so I know they do right by her as well. Great place, great people.

Kathy Lombardo

Oh my what a GREAT PLACE and the folks even better! Very Clean. Pets happily being groomed.
Highly recommend. We'll be back. Highly recommend. We will be back!!! ☺️
K

Jihh

Brian Call

They are amazing! We bring my mom’s cat here for nail trims because she really freaks out when we try. She has an extra set of nails on her front paws that grow out of her pads up towards her other nails. They are so gentle and fantastic at getting her calm and getting the job done.

cassie macdonald

We take our Samoyed in here every 4 weeks. They do a great job even though he is a noisy anxious client. He gets a bath, blow dry, comb out(the amount of hair makes this quite a job) teeth brushed (md just commented that his teeth looked good and I never brush them myself), nails trimmed, ears cleaned, and some minor shaping of his coat. The quality is great, the people are gentle and caring, and the price cant be beat (my dog takes a LONG time to groom, see picture). Other places returned him still wet under his under coat, far more anxious at pick up, or made me feel bad that part of his coat was falling out (he has had surgeries and has an alopecia type condition on his back end). Not these wonderful people. They make drop off and pick up so easy, he smells great after, and they give him an adorable bandana. Give them a try!

christina chinn

Excellent service, they treated my dog with quality care and the staff was extremely friendly. I highly recommend taking your dog here. I was very much satisfied with my dogs haircut and their warm welcoming.

Hani Gadallah

Giving this facility one star is more than what they deserve. Horrible attitude and terrible service. They shaved our Great Pyrenees because they are extremely lazy. They charged us $160 for brush and bath but they shaved our poor dog. Unprofessional and no experience. They were caring till they expanded and became extremely arrogant. They kept the dogs for 8 hours while the new groomer we use now does the job in one hour. They told us they will shave the dog again if we come back. Horrible staff and the owners just don’t care. Do not give them a dime, save your money.

Rod Romo

They made a mistake setting up an appointment that I paid a $25 deposit on. I was fine with rescheduling the appointment due to their oversight... BUT THEN they tell me I have lost my deposit.

Cue a very incredulous moment.

I hope they are happy losing a financially comfortable customer that was looking forward to many years and thousands of dollars of business... All over a TWENTY FIVE DOLLARS deposit.

Glad I found out now instead of later that they don't care about the customer or pet... Just the cash register in an shockingly ill conceived manner.

Their loss

Ethel Chua

My husband called and was able to be seen right away without an appointment. Also my husband was able to get a quote over the phone and they kept the price when it came for pick up. My Yoshi Bear which is a Shiba Inu to get a bath and nail trim. He spent 3 hours there but so worth it. We only spent $65. The staff was very kind and took care of him like a prince. This place is also affordable. Will take my dog here again.