2/5
People who work there are really rude. This morning, my boyfriend tried to drop our dog off for an appointment we have waited a long time for and they weren’t open yet. When I tried to take our dog, they were very hateful to me and said I missed my app. I told them my bf tried to drop her off and no one was there. 2 people were sitting at the front not doing anything. They didn’t seem like they were busy. There were not any other customers in the store. You would think they would want the business. If not, don’t be rude to your customers because now I feel the need to get on here and let the world now how unprofessional they are.
(I was late to my app because my bf didn’t give me the time. We are both doctors and were rushing this morning like crazy for work. I understand having to cancel because people are late, but I would not be rude to the customer about it. I for sure wouldn’t act lazy and not even attempt to help to the customer. Again, there was no one in the store and I feel they just wanted to sit instead of work. I would have been happy to over tip them and give them money to just be nice and try to help me. If they were busy, I could understand not working the dog in… but it didn’t seem that way)
From reading the comments from the owners, doesn’t seem they will be too happy about this post. I won’t be deleting or commenting back unless my dog gets worked in asap. Otherwise I’ll tell everyone to go to petco where the people actually welcome you when you walk in.