Urban Tailz - Chicago, Illinois

kate L.

I wish I could give them 6 stars! I've been using Urban Tailz for about 2 years now, and the experience has been stellar. Their sitters are responsible, communicative, and reliable - in particular, Elizabeth, Vianna, Jessica, and Laura have been helpful in past visits with my cats. I feel confident my cats are in good hands with their sitters. They have always easily managed sometimes complicated instructions for medications and feeding, helping cats who are being introduced and have separate needs or directions for care, etc. The online system is pretty straightforward and easy to use. They typically have availability when I need them, even around the holidays, if I submit requests with enough advance notice. I recommend them highly and will continue using Urban Tailz in the future.

Laurel M.

I love Urban Tailz! Although my partner and I work from home, my partner has chronic pain issues and I am in tons of meetings throughout the day, so Urban Tailz has really made my life easier. It’s so easy to schedule with them, even when it’s last minute. Taro has a habit of picking up trash on the street, and all of his dog walkers have done a great job of keeping him safe. They are so loving with him - I can tell he has a great time. Also, their adventure walks are my favorite service! It’s so great that they are able to get the dogs out having fun in more natural habitats. I can tell from all the pictures that Taro is truly living his best life on his adventures. He always sleeps for hours after he comes back! And as you can tell, they take amazing photos! Special shout out to Jillian who I think is Taro’s favorite 🙂

Becca B.

I have been using Urban Tailz for a few weeks and they're great. Walkers send photos and updates, my dog loves his walker and communication could not be easier.

I recently adopted my pup from a shelter and wanted to give him some consistency, i.e. the same walker every time. I used wag once and tldr it was a disaster (completely their fault, didnt even get to meet my dog), plus my dog is very friendly so my walker is able to allow my dog to socialize on walks, something wag/rover cant do.

Urban Tailz has given me absolute piece of mind that my dog is taken care of, absolutely recommend! (Photos from their app attached here)

Mira W.

My pup and I LOVE this place. The walkers are incredibly thoughtful and professional, and also excellent photographers!

Sophie M.

Urban Tailz is hands down the best dog-walking service I’ve ever used. I cannot sing their praises loudly enough. They’ve been taking care of our sweet Lab mix, Julep Lee, for nearly 4 years—and for most of that time Kyle was her walker, until he moved out of state.

The walkers Urban Tailz hires are topnotch, and Julep is always SO excited when her walker shows up to take her out and about. I love that the walkers take pictures during each walk and send us a report with a little story about how the walk went. It’s also easy to reschedule or cancel walks within their app.

It can be hard to trust strangers with your dog, but we know that Julep is always in good hands with her Urban Tailz walker—she comes back tired and with a big smile on her face every time.

If you’re looking for a reliable, responsive dog walking service and a dedicated walker, you cannot go wrong with Urban Tailz.

Sarah H.

Urban Tailz has been so amazing for our dog! We primarily use them for dogsitting, but also sporadic walks - Laura has been our sitter and she’s been an angel. Our dog loves her and we can tell she really cares about him and keeps us constantly updated, spending as much time with him as possible. It’s been amazing to be able to leave town and not stress about my dog’s care and wellbeing. As for the walkers - I was recently in a tough position with a severe flight delay that meant I wouldn’t be able to get home in time to take our dog out. I contacted Urban Tailz and they were able to get a walker over super last minute, which really helped us out. The whole team has been great to work with and they’ve been so understanding about our dog’s unique needs - can’t recommend them enough!

Lexy D.

We absolutely LOVE Urban Tailz. They are so flexible with our crazy, ever-changing schedule, and they provide excellent services! We especially love our dog walker, Slav, who takes the most wonderful photos and provides detailed updates about every walk with our dog. Using the online portal service is really easy and user-friendly as well. Thanks Urban Tailz!

Brian

I am over the moon with the service provided by Urban Tailz thus far. Extremely responsive, helpful, and professional! Both Maya (manager) and my dog walker Eli were amazing. Eli is already so great with my sweet doggo. Everything is seamless and smooth, and the entire service is great! I have nothing but great things to say so far - I am pleasantly impressed. Thank you all so much for taking care of my fur baby! I will be recommending Urban Tailz to all pet parents in the Chicago area.