1/5
*edited to add: The owner has since corroborated my statements by providing an example as to his character and business model in his response to my review.* So disappointed. We spent $5,000 to have our labradors trained shortly after our daughter was born. We dreamed of family walks with our dogs, sitting in the yard while our baby and dogs played.. Our dogs attended the board and train program for four weeks. Mid way through, we visited and viewed one of our dogs leash-training progress. We weren’t impressed but were assured it would get better. When we got our dogs back after four weeks, the first thing they did was jump on us and drag us to the car on their leashes. They were semi-trained with e collars, but are clearly more afraid of the shock than trained to not need the shock. My dog doesn’t even know how to “lay down.” We reached out to trainers, showed videos of how it was going at home, and were told that we could PAY and bring our dogs back up for more training. When we stated we weren’t happy with that agreement, he then started to tell us it was our fault, that we “were using the collars wrong.” He told us we were going to have to train them at home (I understand we would need to establish new boundaries and maintain their new skills, but TRAIN THEM- after we spent all that money?). We paid $5,000 that was saved for my maternity leave in order to benefit our family. We felt robbed. So disappointed. We did not get what we were promised prior to booking this service. Six months later and we are still sick to our stomachs over this experience and want to save someone else from making the same mistake.
