Southern Rockies Animal Emergency + Specialty - Colorado Springs, Colorado

Elizabeth W.

We drove up from Pueblo on a Sunday. We expected a wait because this is not somewhere that you can schedule an appointment. Other pets in more critical condition arrived after us and understandably were seen sooner as they were more of a priority. We were there approximately 3 hours. A little pricey but we expected that as well since this was an emergency. They took great care of our Rocky and we felt that they genuinely cared about our pet. Gave good after care instructions and medication. Thank you for everything!

Rogue W.

I am beyond grateful to each and every person here. They handled Zeros emergency surgery beautifully, keeping us up to date, which in this field can be very hard, as well as having a vet stay after shift to perform his surgery. When we had to come back due to an allergic reaction, they not only helped Zero but helped me, as I had just had my treatment for my MS and was feeling very ill. Special shout out to Dr. Shaffer, Dr. Schrader, Dr. Miller and Dr. Korte!! As well, Zero sends his love to Aimee and thanks for loving him and Chris I can't thank you enough, all of you are true life savers!!!! Thank you Thank you Thank you!!!!

Corinne

Let me start by saying I have worked in this field for a long time, and I had just moved to CO this last week so unfortunately I had not been able to establish a new vet for my fur babies just yet.

This place was able to get me and my sweet rabbit in for an emergency euthanasia. The care they provided from start to finish was excellent. I was very nervous since this was new to me being on the other side of the euthanasia, (not being the one to place his IV catheter, etc) the receptionist answered every question I had with patience and understanding, the technicians were beyond kind and compassionate and the doctor was wonderful as well. They gave me all the time I needed and I could tell they cared about the animals in their care. They answered every question I had and made this hard time as easy as they possibly could for us. So from the bottom of my heart thank you to the entire team. You are all amazing.

J F.

Took my 11 month old puppy in for a possible obstruction. The staff was so incredibly kind and helpful and made us feel so comfortable. Turned out he needed surgery to remove the obstruction. They informed me of all the possible costs and troubles to go along with it. Even though it's expensive it was just about HALF the cost of Tender Care in Falcon! We had to come back a week later because he had some trouble. I wasnt feeling well either and was definitely not my best self unfortunately. Again the overnight staff was nothing but incredibly kind and helped and tried to make me feel more comfortable. So even at humans worst the staff and vets still try to help you feel better along with your animal. I will never go anywhere else, they are literal life savers.

Angeline R.

The staff was so sweet and supportive! I had my manx kitty-"Turtle" in for a pretty serious broken leg! I knew it was a bad break! The end result was amputation. But they were so attentive to my situation. It was a difficult decision but, I couldn't bare to lose my fur baby!!! They were so understanding and so professional . I feel fortunate that these people chose their career to take care of my baby!!! So a big "Thank You"!!! For making me feel better about the situation I and my baby-girl had to tackle. Bless you all! Thanks-Angie!

Alicia D.

I just wanted to thank Dr. Sloane Miller and the entire staff of vet techs and front office staff for their compassion, empathy, and professionalism when seeing my cat Aggie last night. I had come from another vet appointment nearby for a possible UTI and was told that based on her body condition (without having any lab results back and after being told her bladder was empty per palpation) he was fairly sure she had renal failure and would not make it. I drove straight from there to the Southern Rockies Animal Emergency as I had been there prior and had always received excellent service. They brought me back to a room, took Aggie back to examine her to ensure she was stable first, and then Dr. Miller came in to see her. She is an amazing vet. She gave me options and we decided on bloodwork and a UA to see if we could determine what was going on. All of those labs were run in-house, with results back in 30 minutes. It turns out Aggie does have a UTI and her kidney values are normal, but Dr. Miller was also able to assist with medications for her vomiting and weight loss. Words alone cannot express how thankful I am to all of them for being there when I was told by another vet that she wasn't going to make it. Dr. Miller was kind and caring in her delivery, explaining that Aggie is elderly and there could be other underlying issues, but I've started her on all of her medications, and she's doing well this morning. Thank you...thank all of you so much.

Angie L.

We are so grateful to SRER. It was a matter of life or death. They saved our cat. They were caring, honest and respectful. On the financial side they worked with us to stay within our budget. We can't thank them enough!

Kimberly L.

If I could give 10 stars I would because this place went above and beyond my expectations we took our German Shepard puppy here when he started vomiting I have two other dogs who have had blockages so that’s what I thought I was dealing with. I immediately brought him in and we were put in the back room within a few minutes. The wait time was about an hour, but coming from a person who lived in the middle of nowhere in Michigan that’s nothing compared to what I’ve dealt with before, they ran some tests and turns out my boy had Pavo this is something I’ve never dealt with and I made that very clear. The staff was extremely supportive. My boy Stayed in the ICU for the weekend and was able to come home the following Monday he was a little rough but with the medication and support from the staff at the hospital, he had an amazing recovery so fast of a recovery our routine vet was shocked that he had such a fast turnaround time. My husband is active duty military and he would call at two or three in the morning just to get an update and I myself would call every couple hours and every time besides maybe once or twice everybody was extremely helpful and answered any questions or concerns even a week after we left the hospital thank you thank you thank you.