Smilin Dogs - San Carlos, California

Kelsey Harrison

Our dog Kane LOVES smilin dogs. When I tell him we are going to daycare he gets so excited! When we get into the 101 he knows he’s almost there and gets all pumped again. The staff has always been so kind to our big boy. I know he is in good hands.

Jean Munson

I can’t say enough about my experience with Smilin Dogs over the past 10 1/2 years. It is the ONLY place I can take my very spoiled and overly attached pup where he doesn’t object and enthusiastically spends his day. The staff couldn’t be more caring and friendly. I highly recommend Smilin Dogs!!

Stacey Doss

Smiling Dogs is the best! I’ve been taking my great Dane there for many years and they love him and take care of him like he’s their own. I highly recommend Smiling Dogs. The staff are friendly, professional, and wonderful. Most of all they just love your dog! Highly recommend.

Daniel Austin

The manager was rude and condescending. I brought my dog here and was welcomed with and irritated woman who seem short tempered. She didn't want to answer my simple questions about the facility and when she did, her response was cold. Go with your gut on this one. They have a process of entering and exiting with animals that isn't what you would expect and if you don't do it the right way, she'll snap at you with a sharp shamefully tone like you should know better even tho their directions aren't clearly posted. Overall the reason I haven't come back is I didn't feel like people like me are welcome Inclusion may not be what There looking for because I couldnt see another reason to belittle a customer

Isaiah Leonard

Nothing but great things to say about Smilin Dogs. The staff is always friendly and helpful, and my dog seems to have a great time. In particular, the option to send him up to the "Dog Ranch" so he can be outdoors on boarding stays is very appreciated.

Thanks!

Meaghan Roy-O'Reilly

Not Transparent About Serious Incidents

I’m extremely disappointed with the lack of transparency at Smilin Dogs. My dog, Sunshine, attended daycare and boarding here for six months. During that time, I was never informed of any serious behavioral concerns. It wasn’t until I asked about a vague comment on his holiday report card that I learned of alarming incidents during his boarding stay.

The report card stated, “He seemed to have a harder time settling in with more dogs boarding this holiday, but we were able to manage his behavior overall.” When I inquired further, I was told he had engaged in “stalking and bullying”, and was even allowed to enter another dog’s crate while they were still in it. None of this had ever been mentioned to me during his boarding stay, at the time of pickup or IN HIS BOARDING REPORT despite the severity of these incidents.

As a responsible dog owner, I would have immediately removed my dog from the facility if I had been informed of these issues. Instead, the staff chose to withhold this information, creating a dangerous situation for all the dogs involved. It’s unacceptable that such critical safety concerns were only shared when I specifically asked.

It’s clear this daycare wasn’t a good fit for my dog, but I needed to know that at the first sign of trouble—not months later. Smilin Dogs’ lack of communication and disregard for transparency is unprofessional.

Monica Garcia

Maxie loves it at Smilin Dogs. They take really good care of him. They worked with us to accommodate his special needs. I would recommend 10 fold. He is Diabetic with Separation Anxiety. Staff has been attentive and very responsive when I have questions.
Thank you Smilin Dogs...

Dena Chesler Grimm | Sharon Walters Travel

We’ve been sending our pups to Smilin Dogs for decades. Our 2 doodles get crazy excited every Wed when the van comes to pick them up for weekly hike. It’s the only place we trust for dog boarding when we’re away. The staff at Smilin Dogs are wonderful so we know our fur babies are always in good hands.