Smart Parke - Dog Boarding in Brea - Brea, California

Mary Beth Hartl

I have been looking for a dog daycare and boarding facility near me. I found exactly what I needed. I received a friendly greeting when arriving. The facility was extremely large, bright and super clean. There was a great deal of area for the dogs to play or relax by themselves. One thing that I really liked was that my Springer did not smell doggie after a day of playing. I think it can be attributed to the spaciousness and cleanliness of the facility. I highly recommend this daycare, you won't be sorry!

Savannah Sanchez

I can’t say enough great things about this place!

We just boarded our 5 month old dachshund puppy here for 2 nights, after a few successful day camp visits. I was pretty nervous that he would be stressed out because we’ve never left him anywhere overnight before. He did so well, all thanks to the staff here! Every time I checked in on him he was playing with the other dogs or being cuddled by the staff. They even have a camera inside his room at night so you can check up on them while they sleep.

It made our trip so much more enjoyable knowing he was in good hands! I’ve noticed a positive change in his behavior since we started coming to day camp as well: he is way less clingy and his separation anxiety seems to be going away. He used to cry even if we were in the other room, but now he’s totally comfortable on his own.

Thanks to the awesome staff at Smart Parke! I’ll absolutely be bringing him back at least once a week for day camp ?

Janelle Choi

I am so impressed with this facility. I boarded my dog here over the weekend and the place is so clean and everyone is so helpful and friendly. I have had bad experiences with boarders, but we were always at ease watching her from the webcam that is available 24/7 here. And from watching her, she slept so comfortably in her cot and was always having a blast with the other dogs. It was very reassuring to see. They send out a report card daily and let us know how much she ate and how much fun she was having! The amount of effort they put into caring for our dog and keeping such a clean facility is amazing! The pricing is reasonable and we are so relieved we have a trustworthy place to board our dog when we need! Highly recommend!

annie kim

We were excited to have our 15 month old Labrador Retriever dog to go to day camp at Smartparke. We were impressed at first with the new facility and cleanliness. They have three and this is the newest and closest to us. They have a webcam you can access and to see your dog assimilate into the environment. Our dog is full of energy, yet submissive and very playful. Our dogs trainer called him to be a “phenomenal” lab. He has had plenty of experience being around 10+ big dogs. Being new to a daycare routine and somewhat worried and excited for our dog to be somewhere else, we accessed the webcam often.

There are some concerns. First day went great although I thought that the employees could pay a little more attention to the dogs. When there are around 15-20 dogs in one room, I did hope to see that employees are on full alert and being around animals to stop aggressive behavior, especially mounting. . When at some points, the employees sit, the dogs are all around them for affection and attention. I saw one girl, Hailey, pet another dog (which may be her dog). When my dog approached for some affection and attention, she got up and pushed him away really hard he had stepped back about half way across the room. Then he would go sit at her feet and she would do it again. This was a Sunday and the two employees were very incompetent. I decided to let it go and give smartparke another chance.

We took our dog back the next week. Friday went well with Riley having a great time. There were different employees/handlers at the time. They did well to intervene when necessary. There was a dog that kept mounting, but the worker kept intervening and that dog wouldn't stop the mounting. She finally used a spray bottle to spray the dogs face. This showed me that some of the employees understand that mounting should not be happening.
We took him back on Sunday again. It was the worst experience. Everytime I logged on to check, my dog was being bullied by the other dogs, constantly mounting and holding him down. He had two to three dogs on him. Two of them were mounting him at the same time. Riley was struggling to get free and it was gut wrenching to watch and not being there to stop it. The employee there (same one from the week before) was standing there and doing absolutely nothing to stop this kind of aggressiveness and behavior from the other dogs. She would see the whole thing and just walk on by. My big 90 pound dog was constantly showing his belly to show submissiveness the others would harass him. We had enough and picked him up. Another person was pretty upset as well when he came to get his dog, complaining there needs to be more people to watch.

When we came home we saw our dog had a big bite on his hind leg. Not surprised as I saw the other dogs were going for his neck and legs and holding him for long periods of time with nothing being done.

I called the facility to tell them that our dog is being bullied, their response was, yea all the dogs are mounting right now and that’s their form of play so they are letting it happen. We completely disagree with that. Mounting is dominance and aggressiveness. Do not tell me otherwise when my dog isn’t doing the same thing. U guys have a lot to learn when it comes to reading a dogs body language and behavior. When u see that tail stop wagging then intervene and do your job. Simple as that. Roughhousing needs to be watched and intervened when necessary. It's clearly obvious this place needs more trained handlers and employees that care and know how to be with dogs. I wouldn't trust them again. Better to keep him home than being nervous and having to watch the webcam to make sure everything is ok.
What matters the most is not friendliness or being organized, it's making sure that my dog is being taken care of in the proper way. Thumbs down to this place.

Mary Weltmer

We visited and left Littlepup for evaluation with play group.

She did great. We look forward to using Smart Parke in the future.

We were very pleased w/our experience.

Shawna McCormick

Smart Parke in Brea is HUGE and very well ran. Had a wonderful tour and was impressed with the day camp area. Lots of room for dogs to play and explore. Staff was fantastic. Looking forward to having our dog enjoy playtime and make new furry friends!

Chris Lynn

Very friendly staff that's doing a lot of things well, especially for a new, start-up place. My dog is excited to come here. They've been great to him and am looking forward to bringing him here daily! Otis loves you guys!

Monique Langenwalter

We found out about Smart Parke from our daughter in law and stop by to check it out. We were pleasantly surprised how clean the facility was and Sydney was extremely helpful and gave us a tour on the spot. We brought our dog the next day and they did an evaluation on him. We can't wait to utilize on our next vacation.