Shear Magic Dog Spa & Resort - Syracuse, New York

Nicole M.

My boys Archie and Levi have been coming here for over a year now and I have to say, this place is phenomenal. We were very weary about ever putting our dogs in daycare/boarding until we heard about Shear Magic and how they treat the dogs. We decided to give them a shot and I am so happy we did. They are super accommodating, have been there through thick and thin for my boys, and offered so much advice to this first time dog mom. My boys would not be how they are today without Shear Magic's help and I am so grateful for that! They get so excited when they know it's a daycare day, they love Shear Magic too!

I also have them groomed every 2 or so months and they always come back with the softest and fluffiest coats. Bonus that they can get groomed and go to daycare at the same time, so no waiting in a kennel!

Ps. Had to include some of my favorite pictures from Shear Magic ❤️

Sarah D.

Our Shiloh Shepherd has been going to Shear Magic for grooming, daycare and boarding for over 3 years. The staff is amazing with her, they’re always so helpful and welcoming. We know she is loved, happy and safe there, which is an amazing feeling- especially when away on vacations. We don’t know where we would be without Shear Magic and Kristen!

Cindi C.

Bentley, a saint bernard, with severe seizures that were coming at home, groomers and the vet. Shear Magic took such caring time with him to acclimate him there so ( with his meds) he had a wonderful grooming experience 1st time and there after. The staff is warm, welcoming and very dog knowledgeable. Bentley enjoys going and we are so grateful.

Lauren J.

I want to preface by saying every time we have been here the staff has been great. However, it is impossible to reach anyone for scheduling. Every time I call no one answers the phone, and despite both myself and my s/o leaving voicemails, no one returns our calls. The service is great in person, but the communication with scheduling is lacking. We will be having our dog groomed elsewhere from now on because it’s impossible to get a hold of anyone and our dog is long overdue for grooming services.

Kevin K.

We have been clients for a long time going back to the canine clubhouse days. We call for grooming, anything really, and it’s always an empty promise of a return call or a full voicemail box. It’s a nice facility and the groomers did well by us but the management of the facility is unfortunate.

tom R.

My pup loves this place and their team is super. Pick up and drop off works like a charm.

Ashlie B.

Everyone here is so kind and caring. We do doggy daycare and have boarded our pup with them numerous times. It's a beautiful thing to leave your dog and know that they'll be safe, happy and well cared for. Highly recommend!

Kaitlyn A.

My dog has been going to Shear Magic to be groomed for the past 3 years, since we got him as a puppy. I realized I didn’t receive a confirmation email the day before his appointment so I called to confirm that he had one, and was informed that the woman that normally grooms him left to work somewhere else and that they were sorry they didn’t call to inform me. Then I was told that the other groomers were all booked up and there wasn’t any room to fit my dog in at any time and told me I should take him somewhere else. This was very disappointing as I’ve been a customer there for 3 years and this was how I was treated.