Rover Retreat - Golden, Colorado

Eric R.

I swear there is a person who reviews the place every year and they don't even work here anymore haven't seen em in the last 2 years 😂 the owner is paying them. As a personal dog owner and someone who worked here. please don't bring your dog here. I beg you 🙏 iykyk it's just a dangerous place. They like to mix dogs who will probably hate each other and don't care the managers mom is a vet and they have to call them for help lmao. Severely underrated by multiple dog trainers who tell you not to bring your dog here. just don't. I was bit here by multiple dogs. it's also in a very awkward place to get to just check Rover and have somebody reliable take care of your dogs not some people who can't even take care of themselves.

Scott W.

Our 10yo Husky Smoke has serious separation anxiety. Rover Retreat did a great job with him while we were gone for four days over Easter weekend 2017. Below are some photos they emailed and he seems happy. This is the only dog I have ever had that would break its teeth to exit whatever was keeping him away from people. After Smoke damaged some teeth in 2013 when we left him with a vet clinic over a long weekend we decided never again. I encourage you to give Rover Retreat a try, I have no doubt your puppy will come home worn out and happy.

Marlene H.

My dog absolutely loves Rover Retreat. We always feel comfortable leaving her in their care. The staff is kind and friendly. They take the time to get to know each dog individually and make sure they have a fun and safe day. My dog always comes home happy and exhausted from all the playing. Truly recommend.

Jackie T.

Rover retreat has been a consistent for our dogs over the last 9 years. Last weekend they went above and beyond to care for our 16 yr old dog that had some health issues. They were calm and communicated often with us while we were out of town. They kept our dog overnight and she was well cared for until we got there. We appreciate their exemplary care!

Barbie D.

Our 8 1/2 mo. old Golden doodle Breck loved his preview day on Oct. 23, immediately followed by a 2 night stay on October 24th and 25th. The staff seems competent and helpful. However, Breck got very sick 3 days after coming home and ended up at our vet on Friday afternoon and then later that night a visit to Arvada Urgent Care from 11:30 pm - 1:30 pm. He was diagnosed with Canine Influenza by our vet and Kennel Cough by the urgent care. A vet visit with antibiotics as well as urgent care visit with x-rays that evening cost a lot of money. X-rays were to make sure he didn't have pneumonia. Breck threw up 6 piles of white foam within 30 minutes and was crying and having a hard time breathing. The mucus was so thick he could't get a breath so kept throwing up. He received an anti-nausea shot and stopped throwing up soon after. He's on the mend and finally feeling better. Breck has not been around any other dogs so we know the Kennel Cough came from Rover Retreat. What a sad day for us. I just got a call from Jessy the manager at Rover Retreat and she wants to earn our business back. We will certainly try another overnight stay in the future and give them a second chance. Again, the staff seems very competent and Breck was very happy, he unfortunately, even though fully immunized, got very ill from his stay.

Maren F.

DO NOT BRING YOUR DOG HERE. I brought my dog for daycare almost every Monday for the last 6 weeks. I dropped him off 2/12 and he was super energetic and lively, when I pick him up around 5:30pm he was drooling and could barely walk out the door. I rushed him to an emergency vet 12 mins away and they told me he had a 106 fever and a lung infection and was borderline septic. After a few days at the hospital his body was not responding to antibiotics and I had to make the difficult decision to put him to sleep.

I asked multiple different veterinarians in this process if I had been notified earlier when his behavior first changed if it would have helped his outcome and all agreed that it absolutely would have.

When the manager at rover retreat contacted me after I voiced my frustration upon my dog’s initial hospital stay, she only stated the staff gave a note to the front desk and the front desk failed to notify me. That the front desk personnel had been reprimanded and retrained, and then offered a refund for my one day of day care.

If any of the staff had voiced a concern they should have followed up and in this case if my dog was this bad off the staff should have demanded I come get him. None of this happened, and now my seemingly healthy 2 year old lab is no longer with us.

The lack of accountability and oversight clearly shows the staff at this doggy daycare are not properly trained or have no care for the animals they are put in charge of, my dog was suffering for at minimum the last few hours he was in their care, with no communication to me about it.

Aspen C.

I have a very shy, nervous dog and wasn’t sure how she would do at daycare. I am amazed with how our experience has been at Rover Retreat! It’s evident when I drop her off that the staff truly cares for her and goes out of their way to make her feel welcomed and loved. Her confidence is growing each time she visits, and we have benefited so much in how she behaves out in public now thanks to the confidence she has gained at daycare. Thanks for making my dog part of the pack!

B M.

If former staff says to not use this place, I think that says it all.

I would use caution at this place. Communication from the staff is exceptionally poor. Each time we picked up our dog she seemed more and more stressed from her times there. We have stopped using this place and have continued to hear other negative stories from FORMER STAFF MEMBERs and customers.