5/5
Wow, I have never met a more caring owner/staff. Our dog had a poor experience at a different doggie daycare, and coming here was the BEST decision we could have made!! They were able to offer daily reports on our pup and she had a great experience when she boarded there, as well. Maggie is high energy and honestly difficult at times, but they handled her so well! They all knew her by name quickly. I could give story after story of how helpful they were, but I will just select a few.
1. Our dog had some issues going to the bathroom due to her long hair one day and needing groomed. Long story short, the owner gave her a sanitary trim without being asked!
2. I had a few last minute scenarios where Maggie needed boarded at the 11th hour, and they were always caring and happy to accommodate.
3. They shared which toys Maggie liked so we could purchase them.
4. They cared for Maggie like family! I cried when we said our goodbyes!! They also took interest in us, which was so kind!
If you are in Memphis and need a doggie daycare-look no further. Seriously, we had the very best experience and are so sad to be moving to another state because we no longer get to be patrons of this establishment! We will miss River Dog Inn and cannot praise them enough!!!