Pure Pet - Carbondale, Illinois

Patty M.

We cannot say enough good things about this store and the workers, we found a rash on our dog and asked for help, they not offered suggestions but gave us great advice. Gave us details on a allergy test they recommended and once we received the results we went back to consult for additional advice, they did not disappoint, they helped us pick out new dog food that would work for our pet as well as appropriate snacks and treats that will work for her. They guarantee their product and If it doesn’t work they have an excellent return policy no hassle, and the best attitudes and support. We will not go to another pet store after discovering them. Again, I cannot say enough good things about the store and selection and all their workers have been so supportive and kind.

Shelby W.

I absolutely love this place. The people, the atmosphere, it's all wonderful. From the products that are tailored to animals needs, they special order, the bath stations. The owners care about southern Illinois and their pets! They go above and beyond to make sure their community has what they need! I will ALWAYS recommend pure pet to people. Thank you guys!

Massey A.

The people are truly the kindest and most caring. I’ve used the dog wash station numerous times, including with my baby in tow, and the staff is always beyond helpful. I love Pure Pet in Marion.

Amy R.

Wonderful locally owned store with a good variety of dog food and treats that are often not available at the big chain pet stores. They have toys and accessories for pets. Everything in the store is of top quality. They will hold items for a customer for up to 2 weeks if you need an item but are not able to get to the shop right away! The employees are all very helpful, knowledgeable, and personable. They welcome leashed pets and enjoy getting to know both the pet and the pet parent.

The shop has pet washing stations that can be used instead of making a mess at your house.

There is an area in the shop where they carry pet friendly baked goods.

The store has special events throughout the year, including, but not limited to, pet pictures with Santa during the holidays.

When you visit the Carbondale location, don't forget to say hello to the resident "Watch cat". Just be aware that Miss Kitty can be very protective of her personal space!

Shopping our locally owned businesses is important to the economy. Please stop in the Carbondale Pure Pet to see what they might have to keep your pet happy and healthy.

Schultheis P.

Excellent pet shop, the selection of dog and cat food is amazing. The amount of fresh products that are available is amazing. The dog washing area is great, and the prices are well worth it. They also have a great selection of fresh baked goods for your dog. This is by far the best place for your dog in Carbondale.

LAWRENCE G.

This is a Great dog and cat Pet store paws down. It doesn't sell hamsters, lizzards, fish food or filters, however, it does have an outstanding selection for your dog or cats needs. High quality food. No walmart brands except maybe IAMs but not sure. I do know their lower cost dog and cat food is a good price and far better quality than anything you will find at a grocery store. They have the best dogbone we have ever tried called bonezilla or dogzilla, sorry it escapes me as I write this but they will know if you ask. It it air dryed and coated in a real meat 🍖flavoring. This bone does not splinter and it last forever. We get our dog a new one every Christmas and he is still loving the old one when we do. He will keep both for several months. The staff is just amazing. If I owned a business I would want this staff regardless of the business. Extremely and genuinely helpful. They have an outstanding knowledge base and many have experience with most of the products they sell. They also have bathing 🛁 stations you can wash your dog or, GOD have mercy, your cat at a very reasonable price. While there may be some products that are way out of my price range like Buffalo meat dog food, they do have them but also many products suitable for the working class like the dog food I mentioned before. Trust me though if I could get the Buffalo dog 🐕 food I would in a heart beat because it is quality stuff. They gave me a few sample bags and my dog ate it like it was prime rib Lol.
So, the best part of all this, is they are local. So you can take of your pet and shop local at the same time. Btw... I have no stake in this store (excuse the pun) I am just that thoroughly impressed with it.

Cecilia C.

My go-to dog/cat feed store while I’m in the Carbondale area. A very kind team working there along with unique, high quality products. I always feel welcomed here!

Paula F.

Pure Pet is amazing. We take our dog there for use of their dog wash stations. It's so much easier than washing him at home. They sell food, toys, treats and pet friendly bakery treats. Staff is super friendly and helpful. Would definitely recommend.