Pride Kennels - Conroe, Texas

Brydgette S.

Would give no stars if I could.

I highly advise against using this facility for boarding any dog.

Penny the owner did not return any of my phone call after several attempts over several days. I left numerous voicemails. The call kept being forwarded to voicemail.
I also sent numerous emails with no response.
I just wanted to make sure how my dog was doing good since this was her first boarding experience.

The facility is not clean at all. It smells like urine and that it is not cleaned or sanitized.

I provided a bag of dental treats for my dog, and gave instructions on how much to give to my dog. She came home with only one gone.

Also, I provided Penny my dog’s bed and was told that the dogs can only have their bed at night.
I do not agree with at all, as no dog should be forced to lay on a cold concrete floor all day when they are used to laying on a dog bed at home all day.

My dog came home smelling horrible, she has had two baths since coming home and still smells horrible. She smelled of urine/unclean.

My dog’s bed had urine and water on it. I ended up having to throw it away as the smell of urine is not coming out and the unclean scent. Mind you my dog is potty trained and has never had an accident, so my guess is she was not let out enough or at all.
Her dog bed also had so many ants/bugs on it.

My dog returned home, she ate so much and drank so much as if she was not fed appropriately. Which there were also instructions on her diet, we provided her own food and it’s like the bag is not even touched. Her bowls were not touched/used that we provided.

Facility also only accepts cash or check. My assumption is to avoid paying taxes. This was not mentioned at time of drop off or on the website.
Had to return to make payment after visiting the bank.

Brooke F.

Pennie is great! It was so nice to have no worries when we left our 5 fur babies with her. Her facility is very clean and has lots of space. Her prices are fantastic! We could tell our dogs had a blast there. Right away they wanted to play and show us around when we went to pick them up. We will always use her for our 5 fur babies going forward. Thank you Pennie for such a great experience.

Karen L.

We kept our pugs a d chihuahua there and were very happy. She has a very clean facility. Country atmosphere with divided dog run areas. She is a very hard worker and it shows in the quality of her service.

Jim A.

Very professional and very affordable. Easy to work with and I felt very comfortable leaving my dog in Penny's hands. Highly recommend.

Melissa M.

Pennie is wonderful! I had no worries when we left our lab with her. She keeps her facility very clean and her prices are fantastic! We had a wonderful 1st time experience and we could tell our dog loved it there. We will always use her for our boarding needs! Thank you Pennie!!

Monica T.

Very nice place. The owner was extremely nice and the kennels were really clean.

Alexis S.

We are very please with Pride Kennels! Penny was amazing and so kind when it came to leaving our dog with her for the first time at a kennel. We came back home to a very happy pup! The kennels are kept very clean and so is the property! You can tell Penny takes very good care of all the dogs. 🙂 We will definitely be brining our boy back to Penny the next time we go out of town!

magdalena M.

We have been taking our dogs to Pennie for over 10 years now. They love the place and forget about us as soon as they see her. She is extremely hard working, keeps the place very clean - most importantly though - we trust her - we trust if one of our dogs got unwell she would do everything we would do. She barely changed her rates over the years as well - nothing compares to the value of Pride Kennels. Prior to that we had had horrendous experiences both with vet-operated kennels and others. Having a peace of mind and knowing Pennie loves dogs and cares about them is priceless.