PetSuites St. Charles - St. Charles, Illinois

Melissa G.

We rarely trust people with our dogs. This was the best decision we have ever made. Our dogs were loved, given so much attention, had a blast during group play and absolutely loved every moment. We are now extremely comfortable trusting Pet Suites with our beloved pets.

Gene S.

The facility is clean & it's operated by people who really love dogs. My buddy enjoys his visit with the other dogs. It's always a good day of exersize for him especially on days when too cold for me to walk him.

Melissa S.

Was looking for a place to board our 4-month-old lab for a few nights PetSuites was a recommendation from a friend. I was sold immediately after speaking to the sweet girl that answered the phone. The prices were better than I expected, the facility was clean and I loved the fact that she was with other puppies. I got updates and pics, not a single one of her just sitting in a crate - all were ‘action shots’ with her new friends. Very nice place, will definitely be taking her there for daycare and will recommend to anyone I know looking for a place to board their pet!

Brianna B.

Took my pit mix to get groomed for the first time in a while, haven’t been comfortable trusting a place but at PetSuites I felt like they really truly cared about my girl, she went in a little nervous but they let me know everything went smooth and also before setting up the appointment they gave me info about where I could go to get the vaccines needed in order to schedule which was AMAZING, because I was stressing about that. Overall great experience and would recommend to anyone looking for great service, caring staff and overall enjoyable experience for both me and my doggie.

Janet B.

We have had dogs in our family for 40 years and always had family or friends to help us out with watching our dogs. This time the whole family was going to celebrate our sons wedding in Cancun. PetSuites was the one place we researched that offered everything we were looking for in a boarding facility. While one of our dogs took to it quickly, the other was very shy and sad for a couple days. They communicated everything to us as it was happening. They post photos and pawgress reports, and tell it like it is, no sugar coating. They have live video camera's in the play areas and in the townhouse, so you can look in on your fur babies throughout the day. We chose enrichment sessions and the gold package, as we didn't want them just sitting in a confined crate or room all day and night. If we were on vacation, they should get a vacation too. Our girls were able to share a townhouse for the week. Ultimately they were very well cared for and felt the love from all the staff. I highly recommend PetSuites

Justin M.

Wonderful place for your dog to relax and play with other dogs. We rescued Remi and he loves to go and play. I also love that they offer cleaning and nail trimming with the Dremel. The staff is very friendly. They even offer plans so he can go more for less. I would Highly Recommend them!

Amanda K.

Love it here. The staff is absolutely amazing to work with and really really care about the pets. My two come in constantly and each time we walk in they are greeted with so much enthusiasm and love. One of my dogs loves everyone but the other is super attached to me and tends to be a little shy at first. I was so nervous leaving him the first time but he has warmed up so quickly to every single employee that now he has zero interest in me the minute we walk in the door. And if you’ve got a dog who loves to use their brain, their enrichment sessions are worth every penny. Trainer Sam has become an absolute favorite of my littlest guy, who goes crazy anytime he sees her in the lobby now.

Added bonus? They take THE BEST pictures of my two that always make me feel so much more at ease when they’re away. 1,000,000/10 would recommend.

Kevin K.

We are new to the area and have recently started boarding our dog Scout at Pet Suites St. Charles. She has boarded there several times now and we have nothing but good things to say about the quality of the staff and service there. In addition to the loving care they provide Scout, this place is very well organized and professional. Their website interface is easy to use for setting up appointments, paying deposits, etc. Super clean and obviously well managed, I would definitely recommend them.