PetSuites Manassas - Manassas Park, Virginia

Haley Guglielmi

We love Petsuites! Our pup started at puppy preschool and now attends group play almost daily for over a year. We've also used the overnight boarding when we travel. The staff are incredible. They have great communication with us and treat our dog with much love. With long workdays, it's great knowing that we have a place that our dog can go and be well cared for. Highly recommend!

Aaron Howard

Amazing staff, they always take extra care of my dog Mango when we bring her through. They do festive days and extra fun things for the pets. The trainer Jess has worked wonders and helped us make breakthroughs with our dogs behavioral issues. I never have to worry about her being here she’s so spoiled by staff. Here is a picture of when they did doggie Dino day when they let owners opt to have their dog dig through a sand pool and grab toys. She still has her this toy to this day, and it’s one of my favorite photos of Mango!

Sally Reyes

Amazing place. They loved on our puppies so well and they came out so clean and smelling so good. We will definitely return. They also sent us pictures. Truly recommend.

Ashley Henderson

Update July 12, 2024 - We have finally resolved the issue. We are unsure of the cause, it's likely a reaction or something she picked up while I'm boarding. Either way, we are content with their final customer service follow-up . Our complaint is mostly the lack of response initially. We enjoyed sending our dog to PetSuites for all the services they have. She's been going there for years and we believe that they are overall a good company, however when something like this happens, it's hard to send our pup back. We appreciate their services in the past and hope others don't have the same experience as ours did.

July 10, 2024 - I am extremely disappointed with the service provided by PetSuites Manassas.Our dog, came back ill with allergy issues after her stay. We've been loyal customers for three years, and it pains me to write this review. We were informed by an employee that she was fed some of their canned food, despite us providing her food and specific instructions not to feed her anything else due to her allergies.

We tried to contact the company for clarification and resolution, but received no response for several hours after calling and leaving a voicemail. We also sent texts and finally after several hours they responded via text to inform us that their manager was aware. After not receiving a response by the afternoon of the second day, we called. We spoke to another employee and were told by that employee that the manager stated they do not have any wet food available, contradicting the initial information we received. Furthermore, they mentioned that their dry food is salmon-based, but could not confirm if it contained any chicken ingredients, which our dog is allergic to.

I asked for the manager to call me and discuss the situation. The employee reiterated that the manager would return my call by 3:30 this afternoon. However they have not contacted me by the promised time. I am deeply concerned that our dog was fed something other than what we provided, leading to her current health issues. This experience has been highly distressing, and the lack of communication from PetSuites is especially upsetting given our long-standing relationship. Additionally, the health issues caused by feeding her non-regular food have resulted in significant financial costs to us, totaling over $500 in veterinary bills and treatments.

carmel burbana

My Zoey LOVES coming to Petsuites! She rushes me out of the house and can't wait to be greet the staff, the other dogs and even the dog parents 😄! When she comes home, Zoey conks out until dinnertime. The staff are so wonderful and caring and genuine. Every dog that comes in always smiles and runs to staff and that says a lot about the care they receive. You will not be sorry if you choose Petsuites.

Update 06/21/24 -

Zoey joined group day play for the first time and had a BLAST! She made new furry friends and wore herself out. She has been attending Petsuites for over a year and we are still very pleased with everything and everyone 🙂❤️

Tanya Spady

We were so worried about changing groomers, but all worries were replaced with shear joy at seeing our fur babies come out so happy, clean, and smelling wonderful! We were so happy when we got a call from Bobby asking for specifics and our preferences on Rocky's grooming. We will be back for sure!
And now with Christmas, they came out with beautiful bows!

D Shell

The front desk staff was very pleasant. The problem is that it smells horrific when you walk inside the front door. It's even worse when you go downstairs to the area where the dogs will stay.
The boarding options are cages, with thin rugs as sleeping mats. The "play space" is manned by bored looking employees who don't interact with the dogs at all. It's sad really..
Pender management team needs to seriously reevaluate its cleaning policy.

Tiffany Moore

This was my first time visiting PetSuites and I was very satisfied and impressed. The staff was very friendly and the groomer was very upfront and honest about letting me know what was going on with my fur baby. I would definitely recommend their services to anyone and I myself will be taking my business there from now on.