5/5
I will be completely transparent, I am a strong support of "Adopt Don't Shop," but Petland does things differently from anywhere/anyone else that I know who has purchased their puppy/dog.
I was in Arkansas for a wedding and my boyfriend has always wanted a dog, specifically a Beagle to name it Bagel (long term goal of his). Any chance I get to try and find him a Bagel, I take it. We arrived at Petland which carries everything you need to get started on your journey, and it was so clean and well kept. The area that the puppies were in was very clean and they really make sure that health/safety of customers, employees AND puppies is accounted for. When we got there, unfortunately there was no Bagel to be found, but my boyfriend asked me "isn't this the kind of dog you always wanted?" And so, Biscuit the Mini Aussie Shepherd was found.
Purchasing an AKC Certified pup is an investment, but the way that Eddie (4/14) and Rachel (4/15) took the time to explain the whole process to us, the values of the owners, and the quality of life they wish to start their pups off with, and guarantee so much within the first leg of the journey to help make sure that puppy starts with the healthier life; I couldn't have felt more comfortable with my decision. From a very objective lens, they ensure the WE are taken care of and that in the event anything happens to pup, we will never be without a furry friend. As a first time dog owner, they really do provide you everything you could need before you walk out of the door to be successful.
The manager Austin was also super sweet and accommodating as we let them know we would sign the papers but not be able to take Biscuit with us until Sunday and they said no problem at all. Petland Fayetteville really started my boyfriend and I off on our puppy journey feeling super confident and as prepared as we can be. Obviously it is a learning curve but overall we are so overjoyed.
I can't speak for any other Petland locations, but everyone at Fayetteville was amazing and I'm so thankful to have met them and have them help us. I look forward to the continued relationship we will have with them and would recommend them to anyone who is local (or even not) and looking to get an amazing fur baby. Thank you so much Eddie, Rachel, and Austin <3