Pet Supplies Plus Winston-Salem - Hanes Mall Blvd - Winston-Salem, North Carolina

Graylyn S.

I’ve had an amazing experience at this store, The only store I trust to go to about care for my animals. Justin has helped me so much from getting a ferret to Setting up my 29 gallon tank, he’s always been happy to educate me about how to take care of my fish from just putting live plants in to putting fish in! Also has been very patient with all my questions, as I’m still working on my tank. Will definitely keeping come back for animal needs!!

Becky R.

On my third fish aquarium for my place. Will only get fish from Justin and his team. Super healthy. The cleanest tanks of anywhere in Winston. Hands down. He has a wide variety of live plants, fish options, knowledge. You can watch him educate his team, local children and even us adults!

I love my betta fish from this location. It's sad the stereotype that they have to be in a little cup or small tank. I love that his team try and educate as much as they can on this and other animals. Justin, Brittany, and team. Keep it up!!!

Tracy B.

Update: 4/11/25
I've been back several times in the last few weeks getting food for cats and dogs aa well as reptiles. I love their products, sales and the staff members that I have met. Justin, the manager, is very welcoming, friendly, helpful and knowledgeable. He really cares about the customer and their needs and the critters. Natalie was friendly and amazing helping Justin as well as helping me out with my order! Tonne, who does grooming was very nice answering my questions. I have a long haired cat (previously a feral) that needs his bum shaved. Kenneth was very nice and helpful. He takes pride in taking care of the critters. We saw him when he was taking care of the ferrets. The store is very bright and clean! The store has a lot of nice products for your critters or pets! I do love the Redford products! Easy to get to from 421, 40, Jonestown Rd and Stratford Rd. Plenty of parking. I highly recommend this Pet Supplies Plus!

Previous post:
We decide to stop in and check it out. It's a really nice place. They are in the Target shopping center off Hanes Mall Blvd.
They have a nice variety of everything for your pets/critters! It would have been nice to be welcomed into the store or ask if we needed any help but I understand that they were busy preparing for their grand opening party this weekend. Looking forward to coming back!

B

I highly recommend this business. Justin, the manager, is always very welcoming to me and my 2 kids. We make an appoint to go to Pet Supplies every Sunday to learn about all of the animals. Thanks to Justin, my children and I have learned so much about aquarium plants, fishes, reptiles, hamsters, different habitats and so on. Being around the animals has brought down a lot of anxiety in my children, it has taught them how to control their emotions, and because of Justin, Pet Supplies has become our second home. I'm always completely impressed with his professionalism and customer service. He is always kind, cheerful and respectful to everyone he meets and shows his love for every animal. Thank you Justin for always sharing your love and passion for animals with me and my children. You are one of a kind and there will never be anyone like you who goes above and beyond for their customers.

Jerrica D.

My family had an amazing experience shopping here!!! Justin and the crew are so nice and quick to help and very knowable about the critters. We are fish enthusiasts and love our German Ram and guppie additions! Justin takes his time with my son to teach and prep him for the care of a future Dragon.

Only request iv made is to stock more fish supplies such as Seachem products and decorations for the tanks.

10/10 recommend this pet store over other big stores.

Raven S.

I cannot say enough positive things about this store. It's always immaculately clean and incredibly well-stocked. Every time I visit, I'm impressed by the organization and the wide variety of products available.

But the real star of the show is Justin! He goes above and beyond to provide exceptional service. Justin is incredibly professional, knowledgeable, and genuinely cares about helping customers. He makes every visit a truly positive experience. His expertise and friendly demeanor are unmatched. He's the reason we ONLY shop at this Pet Supplies Plus !

Chelsea T.

Justin is incredible, we have 3 small kids who just started taking care of theyre own beta fish. We were severely under educated on how to take care of them. He took the time to teach us, show us his own personal tank setups amd provided tips and pointers to maintain healthy tanks. He recommended we add a couple snails to our betas, and unfortunately a couple had passed. He gave us his business card and said to text if we ever have questions or need help. Justin responded to me on his days off, gave me advice and was incredibly understanding and helpful. He alerted his staff that we would be coming in later that evening and Kenneth was prepared and also ready to assist. I cannot recommend this store enough, all the employees we've met have been incredible. For anyone who's just learning and needs guidance don't be hesitant to ask. These employees know they're facts. I'm sure we will be back very soon. 🫶🏻

Jaymie E.

Best Pet Supplies Plus I've ever visited! The team here is outstanding - excellent customer service - always friendly and helpful. Great selection of food, treats, and pet care products for my furbabies. They even carry the Open Farm brand which is hard to find but it's the only one that is humanely sourced so it's what I always buy. We had our 10-year old labradoodle groomed here and they did a fabulous job - she gets nervous but the groomer was so sweet and patient with her and she came out looking like a beautiful princess. I drive to this store from Greensboro because it's such a good place. Highly recommend!