Pet Supplies Plus Prosper-Windsong - Prosper, Texas

Priya R.

My dog, 🐶 Ms. Eleven, and I 🙋🏻‍♀️ absolutely love Pet Supplies Plus in Prosper!

Their in-store bathing corner is a lifesaver. It's like a spa day for both of us! They offer a great selection of 3-5 shampoos, a spacious and clean bathing area with warm water, fresh towels, and they even disinfect the area after each use. It's so convenient and relaxing, and Ms. Eleven always comes out looking and smelling fantastic. 🫧🐶🫧💕

Highly recommend this location to any pet parent looking for a perfect grooming and bathing experience for your furry friends!"

Don’t forget to ask for “Dirty Dog Discount Card”

💕🐶👩🏻🐾🐾

Earth S. N. B. E.

Pet Supplies Plus is where I get "everything dog" I choose to shop at this location because of the friendly, helpful staff along with a variety of treats and trinkets available for my dog to enjoy, however last week, I experienced being followed and "spied" upon while shopping as if I was doing something wrong. When I entered the store, I greeted the cashier, and said I was shopping for snacks. I then proceeded to the snack isle only to notice shortly after, the cashier quietly peeked into the isle staring directly at me. I thought, how awkward, and rude 🙁
If I was quiet while shopping, did it occur to the cashier that I may have been comparing prices before making my choice 🙄 I realize the cashier may have encountered a variety of shoppers, but make no mistake, do not, I repeat, do not stereotype shoppers and make assumptions because not every shopper's the same. The one you encountered just wanted snacks for the dog and like always, I come prepared to PAY FOR IT!

Jesse K.

I am writing this because of one employee specifically. I came in looking for a bunch of new stuff that I knew nothing about. Rachael walked with me from isle to isle to make sure I know exactly what the options were. Broke down pros and cons, and even suggested a food slightly cheaper that would suit my dog better. Was patient. Made sure I knew the ingredients. Told me what he let’s use. If there was a definition of a perfect employee, Rachael is that! Thank you so so much!

Eugene O.

I’ve been taking my dog here for baths for a while now. They have great facilities and very friendly staff. The manager or team lead I spoke with today at checkout was excellent. Despite being part of a large chain, it feels like a family-owned store.

Tanisha M.

This was the first time I utilized Pet Supplies Plus grooming service in Prosper. The groomer Sharlet was awesome. 5 stars! I love the fact that she actually had photos of prior dogs she groomed that look similar to Bronco. It gave me instant relief. She is patient and really listens to your grooming preferences. Very professional and personable. I felt safe leaving my dog with her! Pet Supplies Plus, please keep her because I really love Bronco's cut, and he did, too. ❤️

Note to Sharlet: Bronco and I will see you in a few weeks!

Dre E.

Definitely won't be visiting this location again. Waited literally 10 minutes to get a couple glofish for my daughter. I guess I was invisible because the young lady decided to help another customer before helping me and I was clearly there waayyyyy before the other customer.

Chris G.

I normally take my mini goldendoodle, Chewie, to a groomer off Preston which has been a bit of a trek given all the traffic on fishtrap and 380. My friends in Windsong had taken their new puppy for her first grooming here and couldn't say enough good things about their experience so I decided to give it a go and couldn't be happier.

The process was very smooth and she really took to heart my requests from what I wanted for services to exactly how I wanted the cut to look. I will definitely be coming back here from now on and highly recommend them for any grooming needs. The store itself is also very clean and staff was really nice.

Pj P.

Dog grooming,

I had a 10 am. appointment... I was told it would take 4 hours. It is now 2:20 pm, almost four and a half hours. I go in and see the one and only groomer working on another dog. I am told she was being dried, and it would be another 30 minutes.

1. You should not be working on other dogs until mine is completed.
2. It says a lot that you can't find another groomer to work for you. How bad of an employer are you?

I left the store, got to my car, and received a text saying she was done. Did she need 30 minutes, or did they not do the brushing the groomer said she needed to do.

The groomer was very nice the manager was very nice. It doesn't change the fact that this is wrong.

If I went to a barber and my Barber left me to work on someone else, then came back to me, I wouldn't let that happen. Why is it okay because it's a dog?