Pet Supplies Plus North Richland Hills - North Richland Hills, Texas

Pet Supplies Plus North Richland Hills: A Comprehensive Guide

Pet Supplies Plus North Richland Hills stands as a dedicated pet supply store catering to the diverse needs of pet owners in North Richland Hills, Texas, and the surrounding areas. Located at 9160 N Tarrant Pkwy Ste 180, North Richland Hills, TX 76182, this establishment provides a wide array of products and services designed to enhance the well-being of pets of all shapes and sizes. With a phone number of 75854552 and a convenient website at petsuppliesplus.com, it’s easily accessible and a valuable resource for the community.

Store Details and Services

Pet Supplies Plus North Richland Hills is more than just a retail outlet; it’s a hub for pet care. The store offers a comprehensive selection of pet supplies, including food, treats, toys, grooming supplies, bedding, and accessories for dogs, cats, birds, reptiles, and small animals. They pride themselves on providing high-quality products from reputable brands, ensuring that pet owners have access to the best possible options for their furry companions. Furthermore, the store’s commitment to customer convenience is evident through its various services. Curbside pickup and delivery options are available, allowing customers to easily obtain their purchases without leaving the comfort of their homes. In-store pickup and in-store shopping are also readily available for those who prefer a traditional shopping experience.

Key Features and Amenities

The store's operational model is built around customer satisfaction and efficiency. Same-day delivery is offered, catering to urgent needs. Accessibility is a priority, with a wheelchair accessible entrance and wheelchair accessible parking lot, demonstrating a commitment to inclusivity. The store also accepts a variety of payment methods, including credit cards, debit cards, and NFC mobile payments, providing flexibility for shoppers. The store’s quick visit options also help customers to get in and out quickly.

Customer Reviews and Reputation

Pet Supplies Plus North Richland Hills boasts a strong reputation within the local community, as evidenced by its impressive 193 reviews on Google My Business. The average opinion: 4.6/5 reflects overwhelmingly positive feedback from satisfied customers. These reviews consistently highlight the store’s friendly and knowledgeable staff. Specifically, many customers praise the staff's exceptional service, particularly regarding pet grooming needs. One customer reported a same-day appointment for a newly adopted Husky’s grooming, noting the staff’s patience and care, resulting in a positive experience for the dog. The staff’s dedication and compassion are frequently mentioned as key factors contributing to a positive shopping experience. The store seems to foster a welcoming and caring environment for both pets and their owners.

Specialties and Focus

While categorized as a general pet supply store, Pet Supplies Plus North Richland Hills has developed a particular strength in pet grooming services. The ability to accommodate same-day grooming appointments, as demonstrated by the positive customer feedback, suggests a dedicated grooming team and efficient scheduling process. The store’s focus extends beyond simply selling products; it aims to provide a holistic solution for pet owners, combining merchandise with valuable services. The store’s commitment to excellent animal care is palpable in its operations.

Contact Information and Location

To contact Pet Supplies Plus North Richland Hills, you can call 75854552. The store's address is 9160 N Tarrant Pkwy Ste 180, North Richland Hills, TX 76182. The website, petsuppliesplus.com, offers further details about the store’s offerings and services, including hours of operation and online ordering options. It is a convenient location for residents of North Richland Hills and surrounding communities.

In conclusion, Pet Supplies Plus North Richland Hills presents itself as a reliable and customer-focused pet supply store. Its dedication to providing a wide range of products, convenient services, and a friendly atmosphere makes it a valuable asset to the local pet-owning community.

👍 Reviews of Pet Supplies Plus North Richland Hills

alexis A.

5/5

This store has such an amazing staff! I adopted a dog today that had matted hair and was in desperate need of a groom the staff here got us in same day and they were exceptional!! They were so kind and caring and it really was such an awesome experience you can tell they really care about animals! Thank you guys so much!!

A M.

5/5

First time to visit...scheduled a full groom for my newly adopted Husky..Dom welcomed my dog, was patient with her and she had a positive experience with her first grooming :)!!

Tammy C.

5/5

I absolutely love this Pet Supplies Plus store. There is a much wider selection of small pets and fish than I've seen in other local pet shops (including hermit crabs, uromastyx, leopard geckos, bearded dragons, tarantulas). The staff is very friendly and knowledgeable, and the store always has what I'm looking for. I bought a Kenyan Sand Boa here, and being that it was my first pet snake, the team was very helpful with the questions I had about setting up its home and taking care of it. Many members of the team share expertise from experiences with their own pets. The team is great during my visits for more supplies.

Scott C.

1/5

I spend $75.75 every week here for dog food. Which is higher than other stores but it’s convenient. I will not come back now because three times that have not taken their own coupon. This last time was because I only had the photo and not the physical coupon. Learn to take care of your customers or you will be out of business real soon.

Cassie F.

5/5

Very friendly people always working here and this is where we buy our animals food. They also provide a whole section to actually bathe your dog with everything you need to do so even dryers!! Sometimes, you’ll be surprised how easy it is to give a dog a bath or groom if your outside your home. Plus, it’s kinda fun!! Get treats on the way out! Very nice. Working w/animals my entire life I den can honestly say this is a very well managed place w/great food, treats toys, anything you need for a pet!!

Hunter H.

1/5

Ordered from another pet supplies plus numerous times before and thought I’d get the same quality of service I get from my home store and was severely disappointed.

They advertise pick time in two hours, showed up three hours later and not only did they not have it ready, they tried to give me the wrong dog food.

At first the (I’m assuming) manager on duty was slightly blunt with me “you’ll get an email when it’s ready normally, so that’s when you’re supposed to arrive”

Then they tried to give me the wrong food because the elderly associate couldn’t figure out how the device worked, finally they apologize after not being able to locate the food, and finally finding it, saying a UPC code was incorrect.

Overall I won’t return to this store, manager finally got it together at the end and was semi apologetic but at this point I was tired from a full day of work, and having a five minute trip turned into a 30+ minute trip while they attempted to figure out how to pick an order I could have just grabbed off the shelf myself.

Customer service needs to be worked on, the overall size of the store was impressive, but I’ll stick to my home store off heritage trace, maybe send some of these folks over there to learn from people who actually know what they are doing.

0/5 if I could, but unfortunately google makes me give a consolation star.

Amaris A.

1/5

Worst experience I’ve ever had, don’t have Mandi cut your doodles hair, she didn’t listen to what was requested (poodle cut, hair cut short, leave the tail and the top) tail was shaved and then on top of that was left was uneven. She doesn’t know what she is doing. To say the least. Here are before and after pictures of what I was left with.

Common S.

5/5

This place is great to wash your dog. They have a nice area with soap, towels, sprayer and blow dryer. Easy in and out. Ask about the buy 5 deal. Makes it like a $8 per wash.