Pet Supplies Plus Fairlawn - Fairlawn, Ohio

Ashley R.

Went to the store 01/18 and was helped by Chris (hopefully that's the correct name). What an amazing experience. They helped bring my items to my car in the bad weather and had no problem doing so. I dropped my card in the car and they called me immediately and had no problem bringing it out the car. Best pet supplies plus I've gone too. It's one I frequent at and will continue too 🙂

Kellie

Staff was nice but I felt rushed to get out of there (it was 2 hours until closing time) and the entire time I was there, a man followed me around like a criminal. I asked if he worked there and he said yes, but he's off the clock. So, was he a loss prevention team member? Why follow people around up and down every aisle looking down at your phone and just being all around bizarre? I don't know but he made my whole experience very uncomfortable.

Alaysha E.

I came in today to get a few simple items and the manager and the employees working today were already arguing and cussing and swearing at a customer that was already there. We are mining our business, looking for our products and one of the employees that the manager sent to the back, walked past us, and basically bumped into my fiancé. We said excuse us she turned around and said well you didn’t see me either and then could you to walk away start to argue with us and then flipped us off. Spoke to the manager, and the manager said my employee would never do that but it’s on camera and the police were there and saw everything. I would not shop here. I would not recommend anyone shopping here. This establishment has a problem with people of color. We’ll continue to take our business to Hollywood feeds.

Jeffery B.

Great place for your pets! They have a self washing station for your doggos! It is a great deal. They provide the towels, soaps and everything you need. I also heard they do a great job with nail clippings. Our dog is very fussy with nail trimming so we have not tried this out yet. Food can be a little pricier than other places but still a good place to get stuff.

Kim W.

Took my grandpup to the park and had to give him a bath before I took him home! PSP had everything I needed to get him clean! $14 is a bargain compared to what I would have paid had I brought him home a muddy mess 🤣🤣🤣

Kathryn A.

This has always been our go to store, especially for meal worms for our gecko and bearded dragon. PSP has better worms than the pet store down the street from them. You know the one...

Anyway, we just bought "Richard" the GCC from you all there a few days ago and we just wanted to give you all an update! He is doing really well. He loves to be held and pet and absolutely loves to spread his wings. We also found out he likes to give kisses and preen hair, lol. We changed his name to Zeus and he has 2 cockatiel friends Apollo and Aries that he gets a chance to hang out with daily. Thank you all for taking such good care of him before we got him. He's such a good boy and he loves to hear it.

You guys have an awesome petstore and awesome staff that works there. We're lucky to have you all out here in Fairlawn. Enjoy the pictures of Zeus and his new buddies.

Sarah W.

Very nice customer service, they have a variety of items for different pets.

Kelle K.

We’ve always had great service with taking our dog for grooming services. The staff is kind and professional. Pricing is fair and worth the cost. Today, Amelia provided our dog with a nail trim/grinding and ear cleaning and we were delighted with her care. She was fantastic. Highly recommend using g grooming services at the Fairlawn location.