Pet Supplies Plus Chattanooga - Chattanooga, Tennessee

Rachel C.

I had an absolutely fantastic experience at Pet Supplies Plus, and I can't recommend it enough! Cassidy, the employee who helped me, was incredibly friendly, knowledgeable, and patient. I recently adopted a kitten and was a bit overwhelmed with all the things I needed to get. Cassidy went above and beyond, helping me find everything on my list, from food and toys to the perfect bedding and litter. She even took the time to give me great advice on kitten care, which made me feel so much more confident as a new pet owner. The store was clean, well-stocked, and the service was top-notch. I’m definitely coming back for all my pet supply needs. Thank you, Cassidy, for making this such a smooth and enjoyable shopping experience!

Malcolm G.

Have you ever see a pet ferret? I didn’t know these things could be pets but this place proves otherwise. My son and I just stoped in to see if they may have any fish or lizards and they had so much more, snakes, ferrets, guinea pigs just to name a few, and more importantly they have great customer service. Just looking around and then a team member named Eric came around and unlocked the ferret cage and let my son pet it and gave us a great education on how they are great pets. I can’t recommend it his place enough, don’t let the fact that it’s between a dollar tree and big lots fool you, this place is clean, with great product and really friendly people.

Aaron F.

I absolutely love this store! I made a visit last week and I was extremely pleased! Staff greeted me at the door and were very polite. Great selection of supplies and pets also. I absolutely adored the ferrets. Had several tarantulas that were gorgeous! I will absolutely be returning to this store for all of my pet needs!

Ally M.

I have been impressed with our experience with Pet Supplies Plus so far! I first met some employees when they had a booth at a local reptile expo. My husband and I fell in love with a hognose snake they had and ended up going to the store at a later date and taking him home. He has been a great addition to the family! We also had great customer service more recently when we adopted a cat through the animal rescue there. The employees were very helpful and made it a positive experience.

Derrek W.

I have a Great Dane who is allergic to chicken. I was struggling to find food, and Kristina was able to help me find a dog food that contained no chicken! She was super friendly and helpful. The store was clean and well organized, the animals looked happy and healthy. I could tell that the store is well cared for by the staff.

Ann

At first, I liked this store. I thought I was getting my dog's food at a good discount - especially when I received coupons in the mail.

However, I noticed the coupons were no longer coming in the mail. Even the manager, who claimed a major sale had been taking place over the last few weeks, said she also hasn't been receiving coupons in the mail lately.

In short, a clerk and the manager brushed me off and told to use my online account.

Annoyed, I called the pet food manufacturer and confirmed I could buy the food directly from them on a subscription basis in smaller bags (so the food stays fresher) at 10% less than this store.

My last dog lived to age 17 - which means Pet Supplies Plus probaly lost $15k in sales over many years by brushing me off and not trying to find an easy and affordable way for me to purchase in bulk. That's half the price of an economy car.

Thank you for motivating me find a better solution! I do my best to promote and support local brick-n-mortar businesses - but not this one.

Tiffany B.

Amazing customer service to help find what I needed and at the register. They price match as well. Clean and a huge variety of items to choose from.

JJRob1989

Super helpful. Only store that had styptic powder for our puppy when we cut her nail too far and couldn't stop the bleeding. Staff is incredibly friendly.