Pet Supplies Plus Bryan - Bryan, Texas

Mark C.

Groomers do a wonderful job on my dog . Rewards points add up fast and it's a treat to get to use them. I also receive several coupons in my email that I always enjoy using. Staff is always friendly and helpful.

K. T.

Love coming here. I do enjoy going to PetSmart, but the one thing I know Pet Supplies have over PetSmart are the sales. Pet Supplies seem to have sales most of the time and they’re great sales. I also love the fact that they sale birthday items for your pets to include a little pastry area. They have everything I need so I’m happy. They do have a few animals sometimes, but mostly aquatic stuff.

The staff are fast and friendly. Huge parking lot outside. Make sure to signup for their rewards program so you can get the deals.

Chesney G.

I absolutely ADORED the experience I got here today. I was unaware that they did grooming here, and once they told me it saved me a trip! My boxer turned 7 years old today, so he’s a little nervous, but Casey and the shift lead made his experience just as great as mine. All the staff was extremely friendly, and they have such great prices. I will definitely be back! Ambrose says thank you to everyone!

Scott D.

My favorite pet place in town. They have a great selection but more important the staff is knowledgeable about their products. They are very friendly and spend time with you versus just buy your stuff and leave. A good family feel. My puppy has decided that Gracie is his favorite and he love to go see her.

Tera S.

We loved the grooming! The ladies did a great job and treated Beemo so well! He can be dramatic when we leave him to be groomed, but he was still so happy when we picked him up!
The prices were so much better than where we were going before, the ladies doing the grooming were much more loving to Beemo than the place we were going before, and we will definitely be back!

Only qualms:

The front desk/ cash register area is kinda whack. You have to pay for the grooming there and the girls there didn’t know what they were doing and printed somebody else’s receipt for us twice, not our receipt. If you shop and check out thinking you’re getting something on sale, it’s actually not on sale unless you make an account with them with your phone number. The elderly woman checking out before us was really confused and had to pay twice the amount the sign said because the lady at the register didn’t explain it thoroughly to her. She just asked if the lady had a phone number with them, the old lady said no, the sign said it was cheaper than her total, and the cashier said “oh it’s not unless you have a phone number” and the poor old lady just looked so confused and upset.
So we will be back for grooming but the store portion isn’t the best and the cashiers don’t have customer service skills or know how to do anything. The receipt paper ran out, one girl was like “how do I do this?” And the other girl said “oh it took me 4 years to learn how to do it” and that’s when she printed us the old lady’s receipt twice in a row. Plus, the girl checking us out didn’t know how to ring up the grooming ticket. I mean, it’s just a piece of paper with barcodes.. it’s not hard to figure out all you do is scan the barcodes. We were honestly laughing on the way out from how ridiculous all of that was.

Daniel J.

The girl at the register kept her eyes on me as if I was making an attempt to steal. It makes for quite the uncomfortable shopping experience. Also, nail grinders are basic items and they were out.

Jessie L.

Everytime I have come in Laura has always been so quick to greet me and ask if there’s anything I may need help with. She is never just sitting around she’s always moving around keeping busy cleaning up the store or helping customers. Her service is always very quick and friendly and she has quickly become my favorite part of running in for dog food/supplies for my and my finances guinea pigs!

Candice T.

both hamsters i have gotten from here have been sick beyond repair and have not been taken care of what so ever. this poor guy was just “sleepy” and “likes to hide” when rlly he was just tryna to stay warm while he was sick and probably dying.