Pet Sitters of America Inc - Libertyville, Illinois

noreen R.

I have used Pet Sitters of America to care for my dogs for over 16 years. They have provided daily walking services and occasional overnight care. Chuck and the other dog walkers (Bonnie and Joy) have been consistently courteous and reliable. Anytime that we've had to change schedules or had a last minute request, they have been very accommodating. Both of my dogs have loved their walkers, which in the end, is the best review one could receive. I have recommended Pet Sitters to many of my friends and neighbors and will continue to do so. They are a valuable resource for us and we are so grateful for the care they have provided over the years.

Jon G.

I read with interest what purported to be a critical review of Pet Sitters of America. Not having been a party to the described conversation I cannot comment except to say that I have never known Chuck to be anything but unfailingly polite, responsive to our needs, reliable, and trustworthy. I have never heard him grunt...indeed, he is generally pretty quiet all around. I trust Pet Sitters and Chuck with my dog. For anyone who loves their pet, that is a statement that implies a massive endorsement. As I said at the outset, I don't know the facts of the conversation as reported in the negative review. But the Chuck described is not anyone I would ever recognize and certainly not the man who takes care of our dog. I have and will continue to recommend Pet Sitters of America to anyone needing help with their pet. Jon G.

joy G.

i have been using Pet Sitters of America's wonderful services for over 10 years. chuck and sandy are the most humane people i know. they run a successful business with only the utmost passion and concern for all the animals they care for. chuck has been my "guy" for dog walks. he is very professional & punctual each and every visit. my dogs love him ! when we have had the opportunity to chat face to face - he is personable and endearing. never short of a positive and cheerful attitude. a very gentle soul of a man.

i follow sandy and chuck's journey and efforts with ANIMAL EDUCATION AND RESCUE. i can't imagine 2 more dedicated human beings towards the care and well being of all their rescues and what they do for our community educating for the benefit of safe & humane animal care.

i would highly recommend PET SITTERS OF AMERICA for all levels of pet care. i originally got chuck's name from a very close friend - and have passed his name on too many. i have never ever heard anything but positive feedback.

i wish Chuck and Sandy all the best in their future endeavors. they are good people and deserve respect from the animal-lover community.

Patty B.

I have used Pet Sitters of America for over night stays for a couple years now and have been extremely satisfied with the company and the sitters. The sitter will come and meet the animals ahead of time. Payments are super easy and very reasonable. We now have 7 animals (2 dogs, 1 cat, 2 guinea pigs and 2 sugar gliders) that we ask to have them care for and they have done a wonderful job. We have had Chuck over recently and Susan last year. They both are very responsive and kept in touch while we were away. We would recommend to everyone and will continue to use their services.

Marti G.

We have used Pet Sitters for many years for both our healthy and elderly cats. They do a very professional job and we were very happy with them. One of our elderly cats got sick while we were away and Chuck made sure she got to the vet immediately and he notified us right away. If you are looking for peace of mind with your precious pets, this is the place to go.

Betsy E.

Terrible experience. Called them to watch our dog while on vacation. My husband filled out the 13 page contract, he had some questions so he called Chuck and they talked about it. When my husband sent back the contract he crossed something out based on his conversation with Chuck. A woman called my husband and said we cannot have a contract with cross outs, my husband said ok and sent back a new contract with no cross outs. The women called my husband back and said that they could no longer watch our dog, something about availablity but Chuck told me and my husband the dates were fine that’s why he sent us the contract. My husband even offered to pay more and she said no. Rude and unprofessional!!!

Jacqueline ?. B.

I unfortunately had an unpleasant experience with Pet sitters of America... To shorten the entire experience... They had been hired to watch our dogs when we were out of town. There was a question I had regarding some notes by the sitter. I called to ask some things and spoke with the co owner, Chuck. Right off the bat I could tell he had some sort of issue with me. He would not let me speak at all. Dominating the conversation the entire time. I asked him for a new sitter and upon doing that he became extremely upset. Began literally grunting into the phone several times when I told him he was being rude to me and I asked him why. He refused to answer and just kept grunting as to keep himself from really exploding over the phone..
I was so confused by this. When I kept trying to interject and ask what the issue was he then began to tell me he and his company would no longer be providing us with services to our dogs... I'm still in utter shock to what happened that day. We get along with everyone and always try to understand issues when they come up. This however was beyond our comprehension. This gentleman clearly had an attitude that wasn't going away and took it out on us that day.
I would never want someone with that lack of control or as much hostility as Chuck had that day over the phone from us simply asking for a new sitter.. I could never in good judgement, refer anyone to this company. I just don't think anyone deserves to be treated in that way. I treated him with respect even though I received none in return...

Bob T. P. M. M.

Have used PSA for many years. Chuck has done an amazing job for my kitties and ugly fish. He's provided updates when asked and I've never once worried about their care. Plenty of other "kid sitter" options out there but I'll keep choosing PSA for peace of mind! Thanks so much <3