Napa River Pet Hospital

Name: Napa River Pet Hospital
Address: Napa
Telephone: 7078192112

Address: 501 Lincoln Ave, Napa, CA 94558, United States.
Phone: 7078192112.
Website: napariverpethospital.com
Specialties: Veterinarian, Animal hospital, Pet boarding service, Pet groomer, Pet supply store.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Toilet, Appointment required, Appointments recommended.
Opinions: This company has 211 reviews on Google My Business.
Average opinion: 4.6/5.

Location of Napa River Pet Hospital

Book appointment

Open Hours of Napa River Pet Hospital

Open today until 18:00.

Monday: 09:00–18:00
Tuesday: 09:00–18:00
Wednesday: 09:00–18:00
Thursday: 09:00–18:00
Friday: 09:00–18:00
Saturday: 09:00–18:00
Sunday: Closed

Napa River Pet Hospital: A Comprehensive Care Facility for Your Pets

Specialties: Napa River Pet Hospital is well-equipped to handle a variety of pet needs, including general veterinary care, animal hospital services, pet boarding, grooming, and even a pet supply store. This comprehensive approach ensures that your pets receive holistic care, addressing everything from routine check-ups to grooming and relaxation.

Other Points of Interest: For those with mobility issues, the clinic offers a wheelchair-accessible car park and a wheelchair-accessible entrance. Inside, pets and their owners will find a clean, welcoming environment complete with a toilet for human convenience. While appointments are required, they highly recommend scheduling them in advance to secure the best care for your pet.

Opinions and Reviews: The hospital boasts an impressive collection of reviews on Google My Business, with a remarkable average rating of 4.6 out of 5. This high rating reflects the dedication and professionalism of the staff, as well as their commitment to providing top-notch care to each and every pet.

When it comes to choosing a pet care facility, Napa River Pet Hospital stands out for its comprehensive services and exceptional customer care. Whether you need a routine check-up, pet boarding during your travels, or simply a place to relax while your pet is being groomed, this hospital has you covered.

For pet owners in Napa or the surrounding areas, it's highly recommended to reach out to Napa River Pet Hospital through their user-friendly website. Here, you can find detailed information about their services, view their facilities virtually, and even book an appointment online. Contacting them is straightforward and will ensure your pet receives the highest standard of care.

Don't wait until it's too late. Your beloved pets deserve the best, and Napa River Pet Hospital is committed to delivering exactly that. Visit their website today, or give them a call at 707-819-2112 to schedule an appointment and experience the difference of their attentive and caring service. Your pet's health and happiness are in good hands.

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Reviews of Napa River Pet Hospital

Napa River Pet Hospital - Napa, California

Alicia I.

1/5

The worst experience I have ever had at a veterinary hospital. I brought my cat in because she had been limping. They were unable to figure out what was wrong with her foot but suggested I get her vaccines done. They gave her 3 vaccines which made her sick and put her into kidney failure. Long story short she is going to die. I took a perfectly well cat into the vet for a foot injury and now $1000 later, she is going to die and she is still limping! They took no responsibility for the situation. They recommended she go to the vet hospital but I do not have an additional $2000+ on top of the $1000 I had already paid in order to hopefully fix her. SHE HAS KIDNEY FAILURE! No recommendations for home tx were given. They offered no compensation. I asked for a repeat of sub q fluids since she saw the Veterinarian yesterday but they would not give them unless we paid for another vet exam. She just saw them yesterday. Why would they not give them? They know her condition! They know she needs fluids. No one at that office is concerned about my animal or cares.

wandak B.

4/5

My American Cocker Spaniel hurt his left rear leg on the 7th of this month. I tried to get in every where in Napa an Cordelia for help . I called a friend and she helped me with giving me names of places there. I went to Napa River Pet Hospital wit him and Meet the nicest doctor and others there That took us in with just a small wait. My dog had all kinds of x-rays to see the damage he had done. Dr. John Moody took care of him an also told me what I would need to do. Two days later after going through places to take him, I called back to Napa River an asked them if they would give me a referral to UC Davis . He now has appt with them to have it taken care of. I can not think him an their business for all the help they gave me. WK

olivia L.

3/5

Good experience with the doctors apart from spending the money, but I understand that's how it is. However, I do have to say the front receptionists have terrible attitudes. You are never greeted at the door, they hardly acknowledge you, and whenever i see them they are on their phone. I know other people who have had the same experience with these girls. Not sure how they continue to be employed based off their attitude. However, there is one girl who at the napa west pet hospital who was truly nice to us. I'm not sure of her name, I think it was Natalie.

Jeremy S.

1/5

There is a decent veterinarian, but overall this place earns 1 star due to assistants who treat dogs and humans disrespectfully. There are people who work there who genuinely don’t care if they traumatize a dog. I don’t want to imagine how dogs are treated behind closed doors at Napa River Pet Hospital. I took my dog here for a year. There were multiple red flags. I have learned my lesson and won’t ever return. Also, the day after I had them put my credit card info on file, I got a slew of unapproved charges from scam websites I have never visited.

Heidi R.

1/5

Bad experience. My dog was unnecessarily traumatized by vet tech. When I requested to avoid working with this particular vet tech, I received hostility so I avoid this hospital. Very high priced. Has had internal upsets with all vets quitting. Weird place.

Kathy N.

5/5

I had a medical emergency and another major health issue with my 14 year old Cavalier last year and Napa River Pet Hospital was the only pet hospital (even my normal vet) that, without hesitation, helped my dog. Dr. Moody was able to diagnose both problems and the medication and diet they provided not only healed my dog but he his now more active and healthy than he’s been in years. I won’t be going anywhere else. I highly recommend this pet hospital. It’s also very convenient that they have another office on the other side of town (Napa West Pet Hospital).

Samuel P.

5/5

Raven got ahold of some rat poison. Called Napa River Pet Hospital and they took her in immediately. Their service was swift, thorough, professional and caring. Thanks so much Napa River Pet Hospital...Raven is doing great!

Emily N.

1/5

I have an appointment for my pet today and asked to reschedule because my daughter is a running fever but they said sorry you’ll still get charged $75 as your cancelling fee so I guess I’m bringing my sick kid running a 102 fever into the vet today. After this, I will never be back to this vet. They misdiagnosed my dog last year after paying $800 and I didn’t write a review then but is the last straw. Horrible customer service.

Category: California

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