Muddy Paws Grooming -Oakley

Christina was absolutely amazing. This was the first time bringing my dad's dog here and she was in desperate need of TLC extra long coat. Some of it matted she is a mini Aussie and I cannot be more happy. Absolutely amazing work, kindness and care if you're looking for a place to take the utmost care of your dog this is the place

We have had a great experience at Muddy Paws Oakley. Our dog Kaia loves it there and we love Jamie the groomer. Excellent job

My mom took her big Australian shepherd here for a grooming and they did such a good job. They gave him a trim that really followed his shape and they did not make him look choppy or not proportionate. They also were able to remove a huge amount of undercoat. Friendly and knowledgeable staff that did a great job and treat the dogs very well! The last picture was before going in.

Terrible customer service and poor treatment. Do not recommend. My response to the owner’s response: I originally scheduled an appointment and was running behind. I called ahead, before driving 30 minutes, to check if it was okay to be late. I was told it was fine. When I arrived, however, they said they couldn't see my dog anymore. Why not inform me of this when I called? We rescheduled with no problem. Later, I received a call stating my dog was matted and would need to be fully shaved. When trying to explore alternative options, my mother called on my behalf to communicate our concerns. We were repeatedly cut off and not listened to. When we requested to speak, the owner became upset, refused service, and told me to pick up my dog. When I arrived, they were hostile, saying “just go, just go” without provocation from me. I then called the Livermore location, asking to speak to the owner, and was promised a call back. The next day, after no response, I followed up and was told that the owner, who had refused service, would not call me back. What kind of customer service is that? Fortunately, I found a new groomer who managed to groom my dog without shaving him. They did an excellent job with a dog that was not as matted as claimed. I do not recommend this place and will not go back. The owner told me I was free to leave a review, which I did. Now that I’ve left it, she is responding to avoid looking bad.

I always take my dog Rosie here for nail trims. They are quick and response time is amazing. They actually care for my dog and by the time I visited twice already they knew her name. They treat her so gentle, and I love that they have a window in the lobby so you can see what’s going on. Love it here!

We just had our first visit here and the entire staff was amazing so helpful. Will be only going here from now on. Both dogs left extremely happy

Such a great experience! We have found a new groomer. When we picked up our girl Stella from Muddy Paws grooming she looked beautiful! She smelled amazing and she had a bow in her hair ❤ Best of all we could tell that she was loved on while she was in there care by her demeanor when picked her up. We are very grateful for the the obvious care and professionalism shared by the employees. We will be back.

Muddy Paws is always an awesome experience for my dog, Samson.Dog stylist, Kao does a phenomenal job grooming my Yorkie She's also patient and kind. Thanks Kao!