1/5
Absolutely awful. Picked up our doodle after a 2 night stay. His nose is cut and scalped, fur is completely missing and it’s still red. When I arrived, he was soaked, completely saturated though the ground is dry outside. I was told it’s because he went to potty in the rain - again the ground is dry and he is literally soaking wet and smells atrocious. I was told he wasn’t left outside yet another customer picked up right after me and was told all of the dogs are boarded outside. It’s summertime in Alabama, why would you board dogs outside.
My dog also wears a Fi collar daily and it is VERY accurate. I had to contact the facility while I was away as it was clear he was not being tended to. He was inactive for an extended period. After complaint, I received a call that his collar had detached and was in a bucket. Again, this makes no sense. Anyone with a Fi collar knows this very well and just how much detail they provide. I do NOT recommend this facility to anyone. Let’s stop getting in the business of and hiring people to care for animals who have no compassion or desire to properly care for them.