Ma & Paws Pet Supply Co. - Hendersonville, Tennessee

Ma & Paws Pet Supply Co. is a highly-regarded establishment serving the Hendersonville, Tennessee community. Situated at 379 E Main St, Hendersonville, TN 37075, this business offers a comprehensive range of services and products catering to the needs of pet owners and their beloved companions. The company’s telephone number is 58240094, and visitors can explore their offerings and services further on their website: maandpawspet.com.

About Ma & Paws Pet Supply Co.

Ma & Paws Pet Supply Co. operates as a dual-faceted business, functioning as both a dedicated pet supply store and a professional pet grooming facility. This integrated approach allows them to provide a truly holistic experience for pets and their owners, streamlining the process of acquiring essential supplies and ensuring their furry friends receive expert grooming services. The business prides itself on being a women-owned small business, fostering a commitment to personalized service and a deep understanding of the unique requirements of pets. They have actively implemented several customer-friendly features, including curbside pickup, in-store pickup, and convenient delivery options, including same-day delivery. Accessibility is a key priority, with a wheelchair accessible entrance and wheelchair accessible parking lot ensuring that all customers can comfortably visit and utilize their services. Furthermore, the company demonstrates a commitment to inclusivity, explicitly stating that it is LGBTQ+ friendly, creating a welcoming environment for all pet owners.

Services Offered

The pet supply store aspect of Ma & Paws provides a wide selection of high-quality food, treats, toys, and accessories for a diverse range of animals, including dogs, cats, and small pets. They carefully curate their inventory, focusing on brands known for their quality and safety. The pet grooming services are a standout feature, consistently praised for their expertise and care. Customers have reported remarkable transformations in their pets’ appearance and well-being following grooming sessions. The team’s meticulous attention to detail and gentle approach have proven particularly beneficial for pets who have experienced anxiety or trauma related to previous grooming experiences. The facility itself is significantly larger on the inside than it initially appears, providing ample space for comfortable grooming and ensuring a stress-free environment for the animals.

Payment Options and Additional Amenities

Ma & Paws Pet Supply Co. accepts a variety of payment methods to cater to customer preferences. Customers can utilize checks, credit cards, debit cards, and NFC mobile payments for seamless transactions. The business also recognizes the value of convenience, offering a quick visit option for those needing a brief service. The positive feedback consistently highlights the staff’s professionalism and knowledge, suggesting a well-trained and dedicated team. The company’s reputation is further bolstered by the extensive collection of 169 reviews on Google My Business, with an average opinion of 4.8/5, demonstrating widespread customer satisfaction. This high average score underscores the quality of the products and services offered, as well as the exceptional customer service provided.

Key Features & Highlights

• Women-Owned Business: Committed to personalized service and a deep understanding of pet needs.
• Dual-Faceted Operation: Combines a pet supply store and grooming facility for a comprehensive experience.
• Convenient Services: Offers curbside pickup, in-store pickup, delivery (including same-day), and wheelchair accessibility.
• Inclusive Environment: LGBTQ+ friendly, creating a welcoming atmosphere.
• Positive Reputation: Boasts a 4.8/5 rating based on 169 Google My Business reviews.

Overall, Ma & Paws Pet Supply Co. presents itself as a reliable and compassionate resource for pet owners in Hendersonville and surrounding areas. Their commitment to quality products, professional grooming services, and exceptional customer service solidifies their position as a valued member of the local community. The business’s strategic location, coupled with its diverse range of services and convenient amenities, makes it an ideal choice for pet owners seeking a one-stop shop for their furry companions' needs. The reported experience of pets previously traumatized by grooming suggests a particularly sensitive and skilled team, prioritizing the well-being of each animal.