Loving Pet Hotel - Long Beach, California

Emy Reyes

I boarded my dog here for 6 days while I was in Europe, and I was extremely disappointed with the lack of communication and transparency. During the boarding process, they assured me I could email them for updates, but I never received a response. Being overseas, it was difficult to call, so I was left completely in the dark about my dog’s well-being.

When I picked her up, I noticed she was shedding much more than usual, which I believe was due to stress. Additionally, they do not allow you to see inside the facility or provide any cameras for monitoring, which means you have no way of knowing how your pet is being cared for. This lack of access and updates made the entire experience stressful and unsettling.

The price is not bad but If you’re looking for peace of mind while traveling, I wouldn’t recommend this place. It’s crucial to know your pet is in good hands, and unfortunately, this pet hotel failed to provide that assurance.

Bruna Cristine

I left my dog at this hotel for the first time, and it was a very disappointing experience. They don’t have cameras or updates during the stay, which made me anxious. When I picked up my dog, he was limping. No one could explain what happened; they just said he injured himself.

I took him to the vet and, to my surprise, found out he had hurt his knee. The treatment cost a thousand dollars! I tried contacting the hotel to discuss the issue and see if they could help with the costs, but it turned into a game of passing me around: I spoke to several people, and in the end, no one returned my calls.

The worst part is that my dog, who is very energetic, was unable to walk for 2/3 weeks. It was an extremely traumatic situation for both of us. I will never leave my dog at a hotel again, and I definitely do not recommend this place to anyone.

nsascn

The only place that we trust to take care of our little gizmo. It's always stressful trying to find a place to house your pet when you go on vacation or you have to go away You can't take them with you I don't have any stress about leaving in there they take care of him and he's always happy and that's all that matters to me Great place great staff great prices

David

I don't enjoy giving a single star to a small business such as this but I can't give it more based on 2 separate experiences that we've had. We had to go and find a different boarding place.
That's all I'm going to say.

Nicole C

Winston loves his Loving Pet Hotel stays!

Dannielle Fontela

This is the first place that ever did a meet and greet before having my two cats stay which I liked. The staff is very friendly and my cats seem to have a great time (hard to tell, they are cats).

saeed hashemi

I highly recommend this dog daycare! My dog has been going there for 8 months and the staff are loving and attentive. The facilities are clean and well-maintained. My dog is always happy and tired when I pick her up.

Kimberly Ng

My puppy Tofu loves coming here for doggy daycare. The prices are affordable and the front office staff are super sweet! The facility is well maintained and very clean. I feel comfortable dropping off my little fur baby here while I'm at work. Thank you Loving Pet!