Kennelworth Farms - Grayslake, Illinois

ACT: A. C. T.

We LOVE Kennelworth Farms!!!
Our young Labrador knows where she is going as we ride along the long, peaceful driveway. She seems to have such fu while there.

When we pick her up she has her nails trimmed and has been bathed.
We joke in our house and say she went to the spa with her friends.

The staff is kind and knowledgeable.
Great place to send you pup when you can’t take her/him with you. I feel this is a very save place for pup to be.

נדב ?.

We gave our dogs a weekend vacation at Kennelworth, and they seemed to love it. Sammy was the one to take care of us and our dogs, and she was an excellent service person. The only issue I had (which is not their fault I guess), was that because of Covid concerns we were unable to come in and see inside the facility to see where our doggos will stay.
When we came back they were happy to see us, but not too much - so we know they had a good time there.

Emily S.

I love this place-and my so does my dog. He gets so excited when we arrive. It’s amazing to know that he’s in good hands when we’re on vacation. We have NEVER had an issue; the staff is so kind and knowledgeable, everything is so easy. I live in Chicago and drive all the way to Grayslake because it’s worth it…we didn’t have any good experiences with boarding in the city.

Joanna M.

Very happy with this place! I just had my dog stay here for the first time for 9 days for boarding and the daycare while I was away on vacation, I was worried because she just got a bad ear infection before we left and needed to get ear drops daily along with antibiotics and probiotics. When I dropped her off she asked me all the details and instructions to make sure she gets all the ear drops and medications correctly. When I picked her up today she looked happy, healthy, and her ears was happy to see her ears were all cleared up! And I didn't even get charged extra for that which I was very happy about too. I'm glad I finally found a place I can trust leaving my sweet girl when I go on vacation so I can have peace of mind knowing she's being well taken care of. I can tell she truly cares about the dogs that are staying there. So much better than boarding at TOPS... I had a bad experience with them.

S M.

My dog loves Kennelworth! He gets so excited and has a blast in the day camp. I also board him there when I travel and they’re great. They are professional and respond quickly. I also like that I can have him get a bath there before I pick him up.

courtney G.

I had a reservation for boarding for a month and I was informed I needed a letter from my dogs vet that he takes medicine and he's okay to be boarded. I had no problem doing that and the vet is a busy place and my reservation is a week out. Kennelworth farms decided it was okay to go head and cancel my booking since they didn't have the information even though I still had plenty of time and even attempted to communicate with them. They said oh we tried to get a hold of me no you didn't even when I called this morning they said they would call me and I NEVER received a call I had to call them .They are TERRIBLE if they can't even communicate then I can't even trust them with my pet. No boarding facility would just cancel a reservation without trying to call an individual which they did. I would never ever tell someone to go to them I wouldn't even give them one star

Trish D.

We took our puppy there as soon as possible and she became well socialized. On the first day when I asked to see where the dogs played, Patty acted weird but did show me the play area. We were there 2 times a week for 5 months, always paid ahead, and were NEVER late picking up. Then we had an emergency and I was 7 minutes late picking up the puppy. I called ahead and left a message when no one picked up. When we arrived the place was locked up and no one around or answering the phone. While trying to find someone to help me, I saw Patty drive by, stop to look at my son outside the building, she turned and looked at me and drove away. I was able to stop her husband who said that it didn't matter to leave my puppy in the kennel overnight and I could get her in the morning. Eventually he brought my dog out and said I should have told them who the dog was because he thought I was someone new. Our puppy is a member of our family and Patty and I had a conversation that morning that we did not use a kennel at home. I cannot imagine how someone in this business could treat my 7 month old puppy like an object. It will be the last time I send my puppy there.

SC B.

Appears this facility has closed "temporarily" according to an email I received 10/6/2021. Kinda sudden, to be honest. I just boarded my dog there a week ago and all seemed fine. Not sure the reason, but hope the place reopens in the near future. They were great with my dog, and she loved going there. All the best to the staff that worked there.