Kyle B.
5/5
This review is long overdue (sorry John) as I've been here about 6 or 7 times now. Also I apologize for the long review I just want to make sure you all know what to expect!
First of all let me say the owner and his whole family are some of the nicest, kindest, and sweetest people you'll ever meet! John, Connie, Marie, and Peter, whom I've all met on different visits, have all been so amazing and lovely every time I brought my sweet Gemma girl here!
When you first walk in you're greeted by a super clean and well kept establishment! There are two washing tubs on the right side and even some vending machines with various treats you can reward your dog or cat with! On the walls they provide aprons, little towels to dry your pet with, and even brushes! All free of charge! On the opposite end of the room there's an additional dryer to use if you need some additional time to dry your pet! Again absolutely free! There's even a cool dog decal on the wall with a cute doggo on it with clocks for eyes!
John (the owner) was there the first time I brought Gemma in and he was so helpful in explaining the whole process. He took the time to explain all the features of the pet washing machine and all the amenities available to me as a customer! Which I truly appreciated
In regards to the machines itself, they have these super cool self wash machines that make the whole process super easy and fun, at least for me (This was the first time I ever washed my dog as she was a stray my girlfriend and I found) The machine itself has different settings and you are able to choose from two different hoses (one for washing and one for drying).
So when you first start, for the super affordable price of $17.99, it gives you the option to disinfect the tub. Then what's your done disinfecting there's a timer that goes on for about 18 minutes (I think it's for that long haha sorry can't remember how long off the top of my head because you honestly have plenty of time to wash your furry friend ). Then once you get your pet in the tub there is an option to hook up their collar to an they adjustable leash. So if you have an escape artist on your hand this is particularly useful . Then you go through the whole process with the different settings. There's shampoo, rinse, conditioner, flea wash, dry low, and dry high. Plus! Let's say you wanna take some extra time to really scrub your pet. There's even an option to pause the timer!!! Then once you're all finished and the time is complete It gives you the option to disinfect the tub again! Then you're all done!
Overall the whole experience is quick, easy, and very affordable! Every single member of John's family that I met from his wife Connie to his parents Peter and Marie have made my dog washing here such a pleasant experience. If you wanna chat with them don't be shy as they will be more then happy to share with you some stories and a laugh or two. If you just wanna get in and get out, they will definitely give you some privacy by stepping in their office. They honestly just want you to feel comfortable and taken care of at Immaculate Paws.
So if you've been thinking about trying this new spot out please stop on by and give this place a try! You will love it here and I guarantee you'll add this amazing pet washing utopia to your pet's grooming routine