House of Mews

Address: 933 Cooper St, Memphis, TN 38104.
Phone: 9012723777.
Website: houseofmews.com.
Specialties: Pet store.
Other points of interest: Onsite services.
Opinions: This company has 86 reviews on Google My Business.
Average opinion: 2.9/5.

House of Mews - Memphis, Tennessee
1/5

I emailed asking for help if she knew of temporary housing solutions short for my cat while I was between homes. Thinking she would have a wealth of contacts. She wrote back "its called a vet and BOARDING" absolutely no concern sympathy other than a sarcastic remark. If I wanted to board him I would not of reached out to what I thought would have been a cat lover and would of understood my plight. Awful

House of Mews - Memphis, Tennessee
3/5

I just love watching the Cats sleeping and climbing through the windows! They have the coolest cat poster on the wall of a cat in full Fisherman's gear with a fish on its hook:) It's open at different times so call first if you want to go in! And they always have need of monetary and non monetary gifts^:^ * UPDATE 1st time actually in the place, and the odor that wafts through the mail opening hits you with full force, The blonde lady @ the counter was snippy and bordeline rude, I made a comment about the hours, and that it was the 1st time we found it open when we're on that end of town and she made a snarky, toned comment about the hours being posted on the door. I believe their hours have changed within the last year. I've since learned she is the founder. Kudos to her for the work that's being done to protect and rehouse those beautiful Cats, but customer service training and some fabuloso might be in order.

House of Mews - Memphis, Tennessee
1/5

Please be cautious of The House of Mews! Leaving my review here since it has been deleted from Facebook by the business. I have also been blocked following the review and it seems to follow the trend of “you’ll be blocked over a review that is not up to their liking.” The review: “I was trying to help my aunt, who completed the form and was emailed back on the excitement of her interest, and we were met with disappointment in The House of Mews. We visited on the OPEN adoption day, 12/30/2023, and was left speechless. The helper wouldn't even look at the email or the adoption form we mentioned was sent prior to our visit. After being recommended this place we are shocked to have been met with a place that shows no intention of finding 'furbabies' a forever home. Will not be recommending to others in their search after this stunned experience.” This review was met with retaliation from the company with the threat of letting other rescues in the area know to not initiate adoptions with us because we were apparently traumatizing and tried to force an adoption which is not what occurred on the open adoption day. We are just shocked and saddened from our experience and hope the best for the animals in their care as the place reeked of urine and other animal smells which just seemed unsanitary.

House of Mews - Memphis, Tennessee
5/5

Cute cats, social and friendly ☺️ the owners are also very welcoming. I didn't adopt any cat though today.

House of Mews - Memphis, Tennessee
1/5

I emailed the owner ahead of time for a lovely cat by the name of Tuesday that i had seen the night before on a petfinder website. I get there and could tell the owner did not think i was good enough. She has me fill out another application because the one i filled out online was confusing according to her(I admit that was my mistake). Once im done she has a volunteer come and ask me questions and she completely ignores me the whole time im there until it was time to leave. I stayed there from 2:26 to closing and didn’t get to adopt her. I thought finding a kitty was supposed to be a surreal and happy moment and it wasn’t. I was sad, uncomfortable and felt alienated the whole time. I don’t think I’ll be coming back ever, and i hope those kitties don’t have to stay there for much longer. The only time she really engaged with me was when my sister left a donation for the cats. My advice? Go to another adoption center

House of Mews - Memphis, Tennessee
3/5
House of Mews - Memphis, Tennessee
1/5
House of Mews - Memphis, Tennessee
5/5

Absolutely wonderful place. Miss Elain was sweet and knowledgeable. We were given time to explore the personalities of different cats until one lovely kitty chose my daughter. The adoption was quick and easy but very thorough. She really loves her cats and they love her, too. The building was clean and the kitties were healthy. All around great experience.

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Contact information

Phone
9012723777
Address
933 Cooper St, Memphis, TN 38104

Location

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Category: Tennessee

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