Fallbrook Animal Lodge

I feel bad for this review as the staff there are absolutely amazing. BUT their new hours make it just a complete rip-off. Before, you could pick up anytime on Saturday and in a pinch, could work out some sort of situation on Sunday. It’s that kind of personalized family friendly experience that we loved. Now they close at noon on Saturday, and you can’t work anything out for Sunday. So if you are going somewhere over the weekend you are forced to pickup on Monday. It breaks our heart coming home and knowing our furry family member is still in boarding and has to stay there for 1-2 more nights. As such, despite the very friendly and sympathetic staff, we are searching for a new, more practical boarding facility.

Asked them if they do both washes and cuts on the phone for my Pom as the weather was getting hotter and he needed a haircut. Was told on the phone that was no problem. Got here and they said they dont do shaves. Waste of my time. Staff was friendly and apologetic though. Still doesn't negate wasting time when I specifically asked.

Pet sitters are the hardest part about m making travel plans. These guys take the worry out of traveling..thank you for loving my fur babies while I'm away

So I just moved to fallbrook and my dog needed to stay while i went to Laughlin Nv And so they quote me for $130 for shots and $26 night and when I asked multiple people if that would be all I owed they said yes and then when I picked her up they said that the shots and boarding would be 130 total insted of 130 plus 26 a night but that I owed $53 for a physical that its it's mandatory that dogs get a physical so beware there not working on the same page, this is a great place as far as taking care of her but as far as them getting prices right good luck It's funny I was reading reviews and they say that there apologetic but don't do much well I totally agree she apologizes and offers a free bath for my dog lol

Why not take pictures of the inside maybe it’s because it’s dark and dogs don’t like it in there you think one person is going to take care of all those dog no I’m never going back there my dogs where not happy.

Great staff, when we need boarding they always accommodate us. Highly recommended.

Nice people, reasonably priced and took good care of my cat while I was out of town for a week.

My pet had a wonderful time visiting with the caregivers.