Double J Cross - Nathrop, Colorado

Donna F.

Left my 1.5 yr old pup here for the weekend.
Let me start by saying my dog has never had an accident, not even in the 2 months he was at the shelter where he was left alone for 12 hours per day (I know this because I worked there). I picked up my dog from the kennel and his bed was wet and smelled off pee and he smells of pee. I don’t know how long he must have been left alone to have an accident but beware. She also didn’t say anything, just handed back the bed and sent us on our way. I don’t know if she didn’t even notice and in fact that might be worse.

Marty T.

Horrible Experience Took our dog here several times with good experiences. This last visit, she didn't remember that we had called for a reservation. When we dropped him off, we filled out a registration form again with our cell phone numbers etc, because she didn't seem to remember us. Then she grouched at us for wasting her forms. When we came to pick up our dog. She tells us she has been trying to call us for three days, that our dog freaked out and tore up her kennel and that she had to clean up all the blood!!!? We are obviously alarmed. She goes on to tell us that this is the first time he's been there and that we need to get him help!! He'd been there 4 times in the last 8 months... She goes on and on about how she left messages for us and that she had to sedate him. All the while, we are wondering what state our poor dog is in. She doesn't know what number she tried. And says that we didn't leave her any other numbers...we remind her that she grouched at us for filling out another registration form, that had both of our cell phones and our veterinarian's info. Further we had filled this form out every other time we had been in. Finally we demand to see our dog. Our beautiful golden retriever's face was cut up, his teeth were broken. He was shaking when we released him from her cage. We were so shaken by the whole thing, that we agree to pay the hundred dollars for her kennel gate. We took him to our veterinary the next day and she warns us that he will probably need his teeth fixed over the next year or so. We travel often and he has been to several kennels in several states. Never had any issues. As a matter of fact, we generally get comments from the kennels about what a sweetheart he is. He is a typical Golden Retriever, as gentle as they come. We just can't believe that she attempts to run a kennel. She doesn't seem to have the mental capacity, ability, desire to run a business, let alone care for people's dogs. We of course will never return. We would strongly discourage anyone from leaving their dog here, if they care about the dog's well being. From what we can tell, she called our home phone once and left a message. The best we can figure is that we dropped the dog off at 6 pm on Thursday and the first time that he was checked on was at 10 am the next day. BEWARE, this place is not safe for your pet.

Kit B.

Don’t believe the nah sayers about this place. The staff is awesome and made extra effort for our small pups to feel safe. Will definitely be back!

Alan H.

Jan at Double J Cross was great to work with! The kennel was just minutes down the road from the Mt Princeton Hot Springs Resort and offered us a great, safe spot to drop the puppers off for the weekend. She even made time for us to pick them up on Sunday without any additional charge. Her rates were very reasonable too! Our dogs were very well taken care of and we could not be happier! Definitely check her out if you’re looking for a kennel while in the area!

ironglen

Wow, just...wow after reading the last review. Just came on here to leave a decent review as I remember there only being older ones when I found Double J online before our trip over Labor Day Weekend, which I was afraid would be unavailable.

Our two mid/large terriers appeared fine when we picked them up around 6pm, with no issues mentioned or apparent. They were extremely thirsty the entire evening after we stopped in Buena Vista, a half hour later, so I was concerned about water availability during their overnight stay. Jan, the owner, mistook some comments I had during our conversations, but didn't seem lacking in knowledge, ability, or intent; although she may have a hearing deficit that could create some issues.

FYI, Jan was very particular when we arrived: wanted food in a sealable plastic bin, desired traditional bedding that could not be torn/shredded by your pet, and pick up time, though listed as by appointment, truly is as posted in their daytime hours (not after 6pm). They had great seven day/week available times.

c S.

Very accommodating, is run by a dog breeder so they are competent to handle most problems. The Kennels them selves are nothing fancy your standard indoor-outdoor run and is kept very clean(cleaner than I have found elsewhere). They also groom dogs but I haven't used that service. I like them have used them several times and will use them again.

Jeff M.

The woman taking care of the place has unfortunately become too old to operate this place correctly. She didn't remember my reservation even after calling about 6 times to confirm. So I didn't leave my dog there as it did not feel right.

Marjorie K.

The Owner is now older and having trouble Keeping the Kennel to Colorado agriculture standards of Cleanliness and up Keep.

As Well For all her AKC Breeding Dogs need better and healthier environment.

Let's Keep her in our prayers