Doggone Grooming & Boarding - St Jacob, Illinois

Spring G.

I don't really feel like I can give this place a fair review at this time because my dogs were kennel fails.
They were both scared to death being there. The bigger of the two dogs aggressively barked whenever anyone came near their kennel door. He was doing so out of fear and protecting his friend.
Despite the claim that "your dog WILL eat while here," mine didn't. Just the chicken jerky treats that I had brought for them.
Despite the claim that "Dogs love us. Don't be surprised if your dog doesn't want to go home," mine couldn't wait to get out of there.
I don't feel like anything was really done to help make them feel more relaxed while there. Their basic needs were met, and that was about it other than to clean their kennel.
I could be wrong, and they might have tried to do more than I was told.
All in all, my dogs weren't happy there, but it was their first boarding experience. Next time might go better.
The place was clean and reasonably priced, and I can't blame the staff for my dogs not wanting to be there.

Julie B.

Have a great experience each time they watch our pups. We know they are in good care. The updates on their days help get me through not being with them in person! They also looked refreshed when I picked them up, thanks to some lovely new hair cuts! Thank you!!!

Sherry G.

I have been going to Doggone Grooming since Geri first started. She is very good with my dog or dogs. I have not met the staff, I am in a wheelchair now and cannot go inside, but they seem to be good also. They do very good grooming and are reasonable on their prices. I would definitely recommend them to anyone.

Puppy M.

If you consider your pet a family member, Doggone Grooming and Boarding is the ONLY place to go. I have been using Doggone since I got my precious puppy eight years ago. Doggone is so much more than just a groomer. My shin-tzu has skin allergies. Geri, the owner, has helped me far more than the four vets and numerous types of treatments we have tried. Geri is so knowledgeable and has been in this business for so many years I don’t think there is much she hasn’t encountered when dealing with animals. Not only has Doggone helped me with my pet’s skin allergies but also I have never been disappointed in Geri’s grooming skills.
I moved to Texas for a year. After trying a groomer one time while there, I planned monthly trips back to the St. Jacob area not only to visit family but also to have my pet groomed. As an animal lover there are certain things you look for in a groomer. The groomer I encountered in Texas must have given my puppy some type of drug because she did not act normal for two days after picking her up. Not to mention, her cut was completely wrong, and she had nicks and cuts all over. With Doggone Grooming, I have never experienced any of these issues. Geri takes care of my pet like she’s one of her own. Her groom is perfect every time, she’s happy and excited to see me when I pick her up, there are no nicks and cuts, and the cost is very reasonable. I cannot say enough about Doggone. In my opinion, it is the only groomer I will ever use.
I can’t write a review without mentioning the boarding experience also. Again, Doggone treats their boarding guests as one of their own. They give special attention to your pets needs. Every animal is different and have different routines. All you have to do is explain any special needs your pet has and Doggone will make sure all those needs are met. While of course, your pet will miss you, Doggone will make sure your pet is treated with tender loving care while you’re away. Your pet will have play time, snuggle time, and any special requirements you give them when at home.
If you haven’t tried Doggone, I highly recommended you do. I can honestly say, you will have an experience that will keep you coming back for as long as you have your precious family member!

Josh H.

We board our dog here a few times a year. The staff is great and we appreciate the grading chart and little treats. We will periodically receive a text with a pic of our dog with an update. We like that. The price of boarding is very reasonable as well. We will definitely keep coming back.

Kevin R.

Great place, I went in yesterday after unexpectedly having no place to keep my dog for the next couple weeks until I move. Didn't have the full amount upfront, but the owner took the dog anyway because she could tell I was in a tight place. Good to know that my dog is with caring people, and the price of the nail clipping she'll get is priced less than half what my vet charges. Overall a clean, well run, and compassionately run business, just what you want in a dog boarder/groomer.

Elizabeth T.

Last summer we left our dog at Dog Gone for a short trip to TN. Our dog was fully vaccinated and had gotten his boardatella before we dropped him off. The place seemed ok.
There were several dogs already there for boarding. I left our dogs blanket, toys, treats, and medication with instructions.

When we returned from our trip, our dog couldn’t wait to get into our van and go home.
Within 1 day, he started wheezing and coughing what seemed like croup or kennel
Cough uncontrollably. He couldn’t drink or eat without choking and vomiting. We rushed him to our vet who confirmed the kennel cough. I called Dog Gone owner to tell her that our dog had kennel cough and she said another dog had kennel cough while our dog was there. She acted like it was no big deal!

$300 later, and 3 weeks later, our dog was finally feeling better. I will Never recommend this place to any dog owners.

Ariel S.

Paul and I have been going here for about 4 months now. Very friendly owners and staff. We highly recommend this place. Especially if you just want to get away for the weekend and not bring your pup. They offer extra services to make you pet feel loved while you're away. We have yet to get a grooming but I'm sure it's great as well.