Crate & Barrel - Broomfield, Colorado

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Crate & Barrel: A Premium Home Goods Destination

Crate & Barrel is a well-established and respected retailer specializing in high-quality home furnishings and décor. It caters to a discerning clientele seeking both style and functionality in their living spaces. The company has cultivated a reputation for offering a curated selection of goods, blending modern design with classic elements. Located at Address: 1 W Flatiron Crossing Dr, Broomfield, CO 80021, and reachable by phone at Phone: 208872700, Crate & Barrel provides a comprehensive shopping experience both online and in-store. Their website, Website: crateandbarrel.com, offers a vast catalog for browsing, and convenient ordering options.

Specialties and Product Range

Crate & Barrel’s core business revolves around offering a wide variety of home goods, thoughtfully categorized for ease of shopping. Key specialties include:

• Furniture Store: A substantial selection of furniture for living rooms, bedrooms, dining rooms, and outdoor spaces.
• Bedroom Furniture Store: Dedicated to creating stylish and comfortable bedroom environments.
• Gift Shop: Perfect for finding unique and practical gifts for any occasion.
• Home Goods Store: A broad range of accessories, textiles, and decorative items to complete any room.
• Kitchen Supply Store: High-quality cookware, bakeware, dinnerware, and kitchen gadgets.
• Outdoor Furniture Store: Durable and stylish furniture for patios, decks, and gardens.
• Rug Store: A diverse collection of rugs in various styles, sizes, and materials.
• Seasonal Goods Store: Items curated for specific holidays and seasons.

Customer Experience and Services

Crate & Barrel prioritizes customer satisfaction. They offer several convenient services, including curbside pickup, in-store pickup, and delivery options. Furthermore, they provide onsite services and accept a wide range of payment methods, including credit cards, debit cards, and NFC mobile payments. The store is designed to be accessible, featuring a wheelchair accessible entrance and wheelchair accessible parking lot. Notably, the company prides itself on fostering a welcoming and inclusive environment, demonstrating an LGBTQ+ friendly approach.

Customer Feedback and Reputation

Crate & Barrel currently maintains a strong reputation based on positive customer feedback. With 215 reviews on Google My Business, the average opinion is a solid 4.1/5. Experiences often highlight exceptionally helpful and conscientious staff members, as well as a broad and appealing selection of products. The emphasis is clearly on providing personalized service and a seamless shopping experience.

Recommendation: To explore Crate & Barrel’s extensive offerings and determine the best way to fulfill your home furnishing needs, we strongly encourage you to visit their website at crateandbarrel.com. You'll find detailed product information, current promotions, and convenient ordering options. Don't hesitate to contact them directly through their website or phone number for assistance.

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👍 Reviews of Crate & Barrel

Lynn K.

5/5

Lovely experience. Called the store to verify they had a product in stock. The gentleman checked and it was. Offered to do payment over the phone and then pick up when it was convenient. So smooth. I went to the store to browse as I forgot if he said it was in store or at pick up. The staff was super sweet and helpful.

shochet

5/5

We just bought the most beautiful dishes there. Good selection, too. And Jeni K was so super helpful and conscientious even when she saw the store getting busy and her coworker went on break. She still made us feel important.

Leo L.

1/5

I always enjoyed visiting this store - however my (I'm Latino by the way) experience today was disappointing and upsetting. I went in looking to buy a coffee machine with my partner. I saw a sign saying to ask a representative for a sample of the coffee. An associate comes up to me (older white women) and so I ask if I can try a sample and she replies with "well are you going to buy anything" ; which caught me off guard. I said I was thinking of it and she refused to give me a sample - until I called my partner over (he is white) and her whole attitude shifted. She even offered him a sample of coffee which my partner declined. This experience felt very discriminative overall and I left the store feeling upset

Raquel H.

1/5

Crate and Barrel delivery is the worst. DO NOT use them! I ordered an in-stock couch on 1/5/25, paid $400 for delivery and now, SEVEN weeks later, still do not have a couch! Found out today it is still sitting in their warehouse. Every time I call I get a different answer regarding the status. Horrific delivery service!

Pau L.

1/5

This store is racist. They only give great customer service to white customers. Don't shop here if you are POC/latino. The old white lady that works there is racist. Customer service sucks. Take your hard earned money elsewhere. Everyone deserves a great customer service experience.

Brian R.

1/5

I purchased five exterior planters from Crate & Barrel for a total cost in excess of $1,000. Four have held up well, but one developed a crack within the first season due to what appears to be a design flaw. When I contacted Crate & Barrel, they declined to repair or replace it, instead recommending that I hire a furniture or hardware specialist at my own expense to patch it with plaster. Notably, they have since discontinued this specific planter, likely due to the flaw, but still refused to offer any resolution. While most of the products performed as expected, the lack of support for a defective item was disappointing.

Sue S.

5/5

Lovely merchandise and displays in the store. I was trying to decide if a certain cabinet would work for my bonus room and the sales associate was extremely helpful and accommodating.

T K.

5/5

Andrea (with the walking cast) was so unbelievably helpful. She walked me through the Le Creuset cookware and answered my many detailed questions. She couldn’t have been more considerate or patient. And, I’m so happy with my purchases.