Cj's California Bed & Biscuit - Fresno, California

Alissa Tripp

We love taking our dogs here! They are always well taken care of. The owners are always more than happy to send photos or videos of your furry friend. Our last stay our two dogs were there for 7 days and came back in the same health as when we dropped off. The kennels where the dogs stay are very cleaned and well taken care of as well as the run area where to the dogs get to play.

Meli Lewis

Do not take your dog to CJ’s if you care about your dog’s health.

We picked up our dog to find her in pain with scabs, areas of red, peeling skin and missing fur in random spots all over her body. When I asked CJ’s about my dog’s skin, I received an answer that, to summarize, said she was an energetic dog that liked to dig and there was no way they could prevent abrasions. When I responded that I took her to the vet and she had to be started on multiple medications for the inflammation and infection on her skin, they started ignoring my messages.

It’s now been 2 weeks and they still haven’t responded to my request for a refund to cover the vet bills. They let my dog suffer when I was only an hour away. At drop off, I told them I would be close and asked them to call me if anything happened. In fact, I even stopped by to check on my dog in the middle of her stay. My dog seemed happy and healthy at that time. However, something obviously changed between my visit and when I picked her up.

Proper veterinary care at the first sign of an issue could have prevented it from becoming this bad. Either they failed to notice or just neglected to inform me, allowing it to worsen to the point where my dog was yelping if her ears were touched. My dog is still on medications. Some areas are healing but it seems like it will take a lot more time to get her back to the same dog I dropped off in CJ’s care.

Leroy Ginther

The complaint by a customer at CJ’s catagorically we deny the allegations.
We take great pride in the care of family members and love every one of our four legged visitors and our two legged owners(well most of them.)
The pet in question is a lovable hyperactive Egyptian Hound and was here for 4 weeks.
The owners stayed in the area and visited once for 10 mins while bringing more food.
Special care was given to Sea Ray,s mental and physical health.
When Sea Ray was picked up, the owners family was here for 25+-mins and never mentioned any issues, only later a day or two later complaining, demanding us to pay for Sea Rays vet bill, no amount mentioned nor and vet bill copies forwarded.
We at CJ’s stand by our loving care of family members/pets, having been in business for 17yrs.
Any who wants to discuss the care of Sea Ray can call us and we always welcome customers to come for a “show and tell” prior to boarding or discuss Sea Rays stay.
We are life long pet owners, have 3 fur baby’s of our own and love them all, and any time we see vet care is needed,we take our pets to the vet or call customers immediately.
Thank you.
Carilyn and Leroy.

Carrie J. Cota

We went our of town for 4 days and left our two dogs with Carilyn and Leroy. They were wonderful to work with. I called several times before our trip and Carilyn was always very kind in answering all of my questions. She sent us videos of the the girls while we were gone. The whole experience was great. We will definitely be taking Luna and Geraldine back the next time we go out of town. We felt really good about our dogs' experience with CJ's Bed & Biscuit.

Leroy Ginther

UPDATE: 9/18/2022:
CJ and I have reviewed our records of May-2021, re Fresno Surplus anonymous complaints recently made 1 1/2 years later.
We find no customer than left 2 dogs for 2 days during the month 5/2021.
By far most customers were repeat customers from 2 years to ten + years, 5 to 50 plus visits with nary a complaint.
There were 2 newer customers with 2 dogs each, but for 4 day stays.
One customers pets had serious health problems, but within our ability to care for.
Our kennel is always temp controlled winter and summer by constant attention with cooler, fans, heaters and workin A/C units as needed.
The last fly problem was in 2013 and was dealt with.
CJ’ is very very particular about any smells, with the kennel waste checked and cleaned up several time a day as needed, with flushing and mopping inside with pet friendly chemicals.
As far as the kennel being noisy !!,
This is a dog kennel, and when a customer comes with pet/s, the dogs can be very noisy, but surprisingly settle down and the kennel can become very quiet, especially at feeding times.
We welcome “Fresno Surplus” to contact us about their 1 1/2 yr complaint, if in fact they were a customer.
A negative one star review one day ago of 2 dogs that stayed in May of 2021 is not a valid review and appears to be a fake review.
We are unaware of any personal experience or complaint of any dogs in distress that stayed at anytime 1 1/2 yrs ago.
We have had repeat customers that have come for years with some a number of times a year.
CJ’s kennel is in the country on our 20 acre farm where we live and CJ and I are the only one that care for the pets and many times day or night check the kennel pets needs.
We are lifetime pet owners and animal lovers.
We know pet owners miss their “family members”, so we offer videos on request and send them to the owners that travel up to world wide.
We want owners to know their pets are in good hands and they express this many times.
Many pet owners marvel at our entire yard and the facility and express appreciation for the care we give.
We hear of their experiences at other facilities which is why they are thankful for our care.
The report of flies is flat false.
The kennel is regularly cleaned with mopping, hosing the runs and cleaning waste in a very timely manner.
We never have had complaints the kennel smells due to not being cleaned as CJ is very particular, as am
I.
The A/C units are operational and we have chosen to utilize an evaporative than does a better cooling job and strategic placed fans are added.
With temps well above 100 degs and in the 108-113 deg temps this season, inside temps are a challenge with the 24-7 open doggy doors and temps are kept at 78-80 degs max with frequent checks with infrared temp gages, cooling the building with water and the shaded runs.
Pets water is checked multiple times a day as well as a check of each pet.
We do get pets of all breeds of ages from 8 months to 20 yrs old, with a number on meds.
CJ and I take great pride in the care we give customers “family members” (pets) and encourage anyone to visit our facility , as many do take advantage of our “show and tell” offers and nearly 100 percent make reservations after visiting.
When pets are overly stressed and missing their owners, I sit with them and even sit or lay with them in their run.
Pet at CJ’s are never mixed with other pets for safety and they can socialize between the runs.
We have had customers bringing their pets on many repeat visits over the years.
I personally take the challenge to make sure the pets are relieved of stress and both CJ and I are very proud of our facility and take serious exception to those who would post a false review.
We welcome FRESNO SURPLUS to contact us personally to review their issue.
We have not had a complaint of pets care made to us over the 17 years in business nor the facility or condition as we work tirelessly 7 days a week year round.
Again, we encourage visits to are facility.

Leroy G senior.
9:57 - 9/14/2022

Michele Locatelli

I was really nervous about leaving my dogs as I never boarded them before. I was put right at ease. My dogs just loved it. Will diffently use CJ's again.

Hi There

I'm very cautious about leaving my dog anywhere. However, every single time I have used CJ's my dog is happy, relaxed and content! The kennel is designed for the maximum enjoyment of the doggies with there own dog door from each kennel to a dog run. Plus their is a larger run they rotate the dogs into for extra space. I do not have anxieties about my dog staying here. 2 👍👍 from the human and 2 🐾 from the canine! 🐶😁

Alex Malouf

We are new to Fresno and had to go out of town for 3 days. We found CJ's bed and biscuit online and gave Carilyn a call. She was very accommodating and got us all set up. We have a 7 month old German Sheppard mix who had never been boarded before and was still getting socially aquatinted with people. Leroy and Carilyn would send us pictures and videos to keep us up to date on Walt's progress. We were running late to pick Walt up because our flight got delayed and when I text them to let them know it wasn't an issue. I would highly recommend this business if your pup is in need of his/her own vacation. It is set on a lovely vineyard with big enough runs inside and out. There is a dog door that your dog can go through to get fresh air and even though Walt had never used one they just nailed it up for him. He loved it so much I think he wanted to stay and play tug o war with Leroy some more.