Bone Sweet Bone - Woodland Hills - Woodland Hills, California

Bone Sweet Bone - Woodland Hills

Bone Sweet Bone, located at 20861 Ventura Blvd, Woodland Hills, CA 91364, United States, is a comprehensive pet care facility that offers an impressive array of services.

Characteristics and Services

This pet haven is known for its exceptional pet grooming services, dog daycare center, dog training, boarding services, pet sitting, pet shop, and pet care store. The establishment truly caters to all pet owners' needs under one roof.

Facilities and Convenience

Bone Sweet Bone understands the importance of accessibility and convenience. Their parking lot is wheelchair-accessible, and their entrance is also designed for easy wheelchair access. They accept various forms of payment including debit cards, NFC mobile payments, and credit cards, ensuring customer convenience.

Customer Feedback

With 64 reviews on Google My Business, Bone Sweet Bone has garnered an impressive average opinion of 4.5 out of 5 stars. This outstanding rating is a testament to the high quality of services provided. One review highlighted their "clean store interior" and "friendly and helpful staff". Another praised the "fairly reasonable costs". The overwhelmingly positive feedback indicates a business dedicated to customer satisfaction.

Additional Information

For those interested in visiting or using their services, the business is wheelchair-accessible and accepts various forms of payment, ensuring a barrier-free experience. Their address is conveniently available for those planning a visit.

Recommandation

👍 Reviews of Bone Sweet Bone - Woodland Hills

Kevin D.

5/5

My experience with this business is so good. Inside of the store is clean. Staff are very friendly and helpful. The cost is fairly reasonable. Highly recommended.

Farrah S. (. S.

1/5

I took my dog here all the time for a groom. I really trusted these guys and decided to board my dog cupid for 10 days. When i came to pick him up the total was $650 because they failed to tell me that the $325 was for daycars 10 days NOT boarding. So ended up paying double. Even agter I asked before boarding the price ! Fast forward I pick up cupid 10 days after drop off and then get home and see a HUGE fresh open wound. They never reported this or took him to vet as promised. The wound was huge, fresh and a circle. I called same day and asked what happened and they tried to claim he was never hurt, then they claimed they looked at cameras and saw no fights, issues in grooming etc and then tried to LIE and claim he must have had the wound when he came in ! He didnt! The wound was fresh , open bleeding and had zero crusting and must have happened same day or night before . No wound is that fresh and still bleeding 11 days later. They promised to have the owner call me back and now no one will respond! I couldn’t afford the vet so I had to order $20 wound cream ! They are refusing to respond, refund me or at least give me part of my money back for hurting my dog and not saying anything! They then tried to lie and said it was from him licking ! He didnt lick a perfectly circular hole into the Back of his front leg ELBOW hes not the exorcist! Dont go here they will hurt your dog and then not pay for damages !

Persephone

5/5

I know I should mention how much my dog loves this place first, but I wanna talk about how much my wallet loves it! Super nice prices for the services rendered! They take great care of my pup, he loves it there sprinting full force through the door! They greet you at the door and are always ready with pets and smiles for my doggo! I'm so glad I found this place, and I'm sure my pup is too! He always comes out so pooped and ready for a nap! Nothing beats the feeling I get when he comes sprinting towards me after having another great day!

May A.

5/5

Great experience, they really listen to the clients needs and my dog was so happy

Haylee B.

5/5

Really wonderful experience! My dog is just over 2 years old and I've never gone to the same groomer more than once. I just never found one I loved and I would schedule with whoever could fit her in. However, I will definitely be coming here for her future cuts! The facilities are clean, bright, and open, and my dog came back to me better groomed than ever before! They paid special attention to her tail and ear fur to brush and trim, which I appreciate because prior to this experience groomers kind of ignored those spots on her and would keep them a little too long. Anyway, great experience, excited to return!

Lauren C.

5/5

First time going to this groomer after trying a few places in the valley. Made an appointment for the wrong location but they were so sweet and took us anyway! They did a great job grooming my dog, he was done very quickly compared to some locations nearby and he came out very happy, not stressed, which for a anxious dog is all I can ask for! This will be our go to place from now on.

Erinin

5/5

Phenomenal pet grooming! The people here seem to truly love working here. They treat you and your pets very well and they have reasonable prices for their services. I have been a customer for 3 years and haven't encountered any hidden fees or issues with them like I have at previous places.

cynthia V.

3/5

No outdoor space, so I’m not sure how they handle pee & poop. And they wouldn’t let me go see the space where the dogs are, even though I asked a few times. My dog seemed happy enough after spending a day there occasionally, but she always came back smelling strongly of some kind of perfume, even though she was just there for daycare.
Staff are friendly but seem young and inexperienced. It’s not too expensive. For me this was a backup plan only.