Best Western Plus Carousel Inn & Suites - Burlington, Colorado

Nadia S.

I’ve stayed here many times over the last 8 years. Never had a problem. But just FYI - they change the rate on rooms if more than 1 person is staying in it. Make it make sense.

This location has lost my business in the future over this “policy”.

Kelly M.

Grand Junction CO to St Louis MO with daughter and granddaughter age 3. A trip I’ve made many times, but this time we needed an indoor pool at a dog friendly motel. This was it. We were delighted. Renovated bath. Clean and fresh linens. Lots of pillows in a variety of textures. Pool doesn’t close until 10 pm, so we didn’t have to be anxious about getting there in time to swim our little girl to help her sleep after a long car ride. Fantastic lawn with trees to walk the dog. No trash anywhere! Great parking lot lighting-our car was packed full and we didn’t have worry about security. Decent breakfast. Good coffee. 4/5 stars for some details of renovation and maintenance that could be easily caught up. Overall, recommend!

Sarah C.

Checked in about 8 took a shower and the blow dryer did not work. Went to make a cup of tea and two roaches came running out from under the microwave. I couldn't get to sleep knowing there were roaches crawling just a few feet away. I got up about 2 am to use the bathroom and the toilet would not flush it almost over flowed. I had only tinkled so very little tissue was used. There was also a hole in the bathroom door. So I packed up and left st 3 am tired and exhausted from no sleep. I had asked the front desk to have management contact me the next day, they did not.

Dan K.

I was stuck in Burlington, CO recently because I-70 was closed as well as all the local roads, due to a blizzard. Understandably, a lot of people were trying to book rooms in case the road didn't open by evening (which it did). There were only 2 rooms left at this hotel and the manager told me that neither of them had heat (they were under remodel) but that he would provide a space heater and a discount. The discount was $60 MORE than the regular room rate that afternoon before the road closure! I couldn't believe it and said that I was very disappointed that he was price-gouging. He said "It's marketing". In any case he refused to rent me that room because he was afraid I would leave a bad review. Well, I AM leaving a bad review because of his rudeness and lousy customer service. I went right next door and rented a room where they weren't price-gouging and were very friendly and understanding of the predicament most people found themselves in. I will never stay at a Best Western if this is how the management is allowed to treat people.

Dave H.

Pro: Newer BW. well maintained. Very clean, excellent grounds, excellent dog walk area. Spacious room, Bfast good. Quiet, easy access to freeway.

Con: Pillows too "fluffy", no substance. Need to have at least one firm pillow:

Overall: Great place to stay, great staff

Kento M.

I have been to stay several times. Kudos to Best Western Plus Carousel Inn & Suites Burlington for providing exceptional service and a comfortable stay. From the moment you arrive, the staff’s friendliness and professionalism make you feel welcomed. The rooms are clean, spacious, and well-equipped with modern amenities, ensuring a restful experience. The complimentary breakfast offers a wide variety of delicious options, setting the perfect tone for the day. Whether you’re traveling for business or leisure, the hotel’s convenient location and thoughtful touches make it an excellent choice for a relaxing and hassle-free stay.

Chris B.

Older hotel but has done it's best in updating the rooms. Great lighting in the bathroom. No USB ports for charging electronics. Little sound buffer between rooms. There are not a lot of lodging options in Burlington, CO. and this will be one of the better choices. Most travelers would be staying for on the road overnight lodging. If you stay here and are looking for a great place to eat, try the Dish Room in town.

karen C.

We checked in as tired travelers tonight. Noah at the front desk was exceptionally patient and understanding. Noah went over and above to help us out. We could not be more pleased with the service. Rooms and property are clean and comfortable as well. Thank you.