Ben's Barketplace - Mountain View, California

Address: 2565 California St #85, Mountain View, CA 94040, United States.
Phone: 6509885990.
Website: bensbarketplace.com.
Specialties: Pet supply store.
Other points of interest: Identifies as Asian-owned, Identifies as women-owned, Small Business, Kerbside pickup, Delivery, In-store pick-up, In-store shopping, On-site services, Same-day delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, Quick visit, Cheques, Credit cards, Debit cards, Credit cards.
Opinions: This company has 34 reviews on Google My Business.
Average opinion: 4.8/5.

Location of Ben's Barketplace

Ben's Barketplace, located at Address: 2565 California St #85, Mountain View, CA 94040, United States, is a pet supply store that offers a variety of services to accommodate its customers. With a phone number: 6509885990 and website: bensbarketplace.com, this business is easily accessible for those who prefer to call or browse online.

Ben's Barketplace is proud to identify as an Asian-owned and women-owned small business, which adds to its unique charm. This pet supply store offers several convenient options for customers, including kerbside pickup, delivery, in-store pick-up, and in-store shopping. Additionally, they provide on-site services, same-day delivery, and have a wheelchair-accessible car park and entrance, making it easy for all customers to access their store.

This business has received numerous positive reviews, with a average opinion: 4.8/5 from 34 reviews on Google My Business. Customers have praised the store for its excellent service, knowledgeable staff, and wide selection of products.

One of the standout features of Ben's Barketplace is their commitment to providing a quick visit experience. They understand that customers have busy schedules and strive to make their shopping experience as efficient as possible. They accept various forms of payment, including cheques, credit cards, and debit cards, making it easy for customers to pay for their purchases.

Reviews of Ben's Barketplace

Ben's Barketplace - Mountain View, California
Estella
5/5

Gotta give this pet food store a solid five stars! Their customer service is top-notch, the staff are super friendly and know their stuff, and they helped me pick out the perfect treats for my little buddy. Plus, they've got loads of options – definitely a hidden gem!

Ben's Barketplace - Mountain View, California
Supriya V
5/5

The staff at Ben's are truly amazing - knowledgeable and incredibly patient. On two accounts I have spoken to them for over 30 minutes about food - one when I wanted to switch, and once when my dog was not eating due to stress. Both times they walked me through options and gave me samples of them to try so I don't have to buy full bags to test them out. Both the Mountain View and Campbell locations are stocked with amazing products from high quality brands. Definitely recommend checking them out for clean, good quality treats and food (oh and toys and feeders too).

Ben's Barketplace - Mountain View, California
Jill Rakestraw
5/5

So much packed into this gem of a pet food store! Barely scratched the surface on my first visit but left with great treats and samples for my cat and dog. Definitely going back to use the doggy car wash!

Ben's Barketplace - Mountain View, California
Anisha Panth
5/5

This pet store is a gem! The owners and staff are incredibly friendly and knowledgeable. It's no surprise that all the local dogs are obsessed with this place. They offer high-quality pet food and expert guidance to help you choose what's best for your pets. We're thrilled that they've opened a store in Mountain View – it's just what the community needed. Highly recommend this place to all pet lovers!

Ben's Barketplace - Mountain View, California
Sabina Punia
1/5

Customer service is very poor and employees are not friendly (couple of instances have occurred that made me feel very uncomfortable during my visits). Otherwise the section of products is good but prices tend to be on the higher end.

Edit: Per the reply and their investigation, they said their “friendly” customer service offered to help twice. But this is how it really turned out and I’m sure the camera footage would have revealed it to: The male working first offered to help when I was selecting the raw food and that was perfectly fine and actually appreciated it. I declined the offer as I just needed time to compare the brands available and make a choice for my pet. However, shortly after he comes again but this time just looks at me and goes back and sends the lady that was working to ask for help again. This to me was very suspicious and sends the wrong message to the customer - pressurizing them to hurry make a choice and even worse profiling them. I have honestly never had such an experience at any other place I have shopped.

With regard to pricing, I’m sure anyone who wants to shop can do a quick easy search and find other places offering products at better prices. For example, I bought Carna4 from another place and it was $10 cheaper even if you bought one bag than what was priced at this store.

Overall, for me it’s not the price but the rude encounter with the two employees who worked there is why I wouldn’t revisit this store nor recommend it to anyone else.

Ben's Barketplace - Mountain View, California
Jenna
3/5

Dog focused, they do have a small section of cat food but no cat collars.

Ben's Barketplace - Mountain View, California
Arvind Kamath
5/5

We really love shopping here for a wide selection of truly top notch choices. I learned a lot about pet nutrition from the very friendly staff, which paid off with clear results. My dog loves coming here too as she is greeted and pampered with treats.

Ben's Barketplace - Mountain View, California
Siqi Wu
5/5

Such a lovely store! As a pet owner, I felt so happy just to walk around in it. I also found so many goodies for my dog and cat. The owner is very knowledgeable too!She understood the need of my aged picky cat and recommended nice products for us to try. I really appreciate it!

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