Bed Bath & Biscuit - Willis, Texas

Bobbie P.

We have been taking our girls to BB&B for years and never had any regrets. Other than them knocking everyone down to get us when we pick them up, I know that they had great care.

Madison

Im a DoorDash driver and I had a DoorDash here and the wonderful lady who ordered left a very generous tip. Speaks volumes about the business when someone is so generous- if I had a pet I’d bring them here!

Yung S.

My dog stayed for 4 nights, came back low energy and lethargic, had diarrhea, and drank a ton of water when he got home. Not sure what they're doing here but my dog has never been like this coming back from boarding.

Update: My dog has cuts on the back of his testicles. Just found out this morning after seeing 2 days of complete lethargy from my BELGIAN MALINOIS. It's absolutely not normal for him to behave like this and have cuts on his testicles. I do not know what they're doing here and I do not recommend them at all.

Deborah S.

I love the vets so much! They’ve always been very loving with my two babies so I decided to give their grooming a try. I was nervous because I had had a bad experience with another local groomer. I soon found I had absolutely nothing to be worried about. I have two poodle mixes one of which has a bad temperament. He’s been known to bite but that didn’t seem to matter. They both came out looking beautiful! The staff were so gentle with them that the grooming went off without a hitch! My boys looked great and were so happy when I came to get them. I absolutely love every staff member here. I would, without a doubt, recommend them to anyone! Thank you so much for taking such good care of my babies! I’m pretty picky and a bit OCD and I can’t think of anyone else I would ever want taking care of my babies!!

Diana W.

I love, love ,love this place. 9 years ago they trained my first shepherd and now they have trained my next two. The trainers are great withe my dogs and I would recommend them to anyone. Joe was my trainer. 5 stars to Joe as well.

James L.

I have never been to this place for pet Boarding. I lived in the neighborhood near the location. One day several years ago My Boston terror snuck out of the fence. One of the employees lived in the area and spotted her. She took her to the Bed bath and biscuit. It was a few years ago so I do not remember exactly how we got word our Maggie was up there but once I arrived they asked me several questions about her for proof of ownership. They opened the door and my Maggie May ran up to me so excited the staff were 100% confident she was our beloved pet. I hope the staff see this and if anyone remembers her I wanted them to know Maggie had a good live she passed away recently at the age of 17. Boston terriers usually go around 10-12, thank you Bed Bath and Biscuit for taking care of my Maggie. I put a picture when she and her sister were pups. Maggie is on the right and her sister Flower on the left. Unfortunately Flower developed a medical issue at the age of 9 and did not recover. They were both very special and we will miss them.

Adrimore C.

My girls were well taken care of and looked like beauty queens after their grooming. The staff at bed bath and biscuit are wonderful and I would not trade them for anyone else.

Billy B.

One star do not recommend!! Wendy and who ever else is in grooming do not communicate and make assumptions as to how to your dog should be treated/groomed. After bringing in Theo for his fifth or sixth groom the ball was dropped in a big way. They were given written and verbal directions.. At nearly 5 PM with no updates I just showed up to pick him up. He had been shaved almost completely and “roughed in” and left alone. He looked like a wreck, his paws and and sanitary, areas had not been touched. Worse, We were assured that management would contact us to make arrangements to correct this. That was three weeks ago… upon initiating contact, we were told that Wendy wasn’t working for free. I very specifically told them that I was not asking for anything for free, and did not expect a discount or reduced price. I don’t mind paying for services that I request, but I would like the services to be rendered in a professional manner. The lack of communication alone is cause for dismissal, take into account that this dog is like a child I never had it is inexcusable. Beware, if they can’t follow written directions or communicate, I definitely can’t trust them with my animals.