1/5
If I could rate no stars at all, I would. To Bartlett Pet Sitters - I do not appreciate whatsoever the way it seems you treated my dogs while they were in your care. Memphis having a TICK on his eye and you saying you didn’t even CHECK to see what it was when you knew something was in his eye? Ridiculous and unacceptable. I asked you multiple times this week how Tilly was doing with eating and taking her medicine and you refused to answer my questions, so it now leads me to believe you did not take care of her at all. Also, the way you spoke so negatively of her the whole week and to my face when we just picked them up leads me to believe that you treated her poorly. She is a very good and well behaved dog who is medically anxious and that was something you were told more than once. The fact that I had to ask for their food and we had to come back for their bowls is also ridiculous. It also bothers me how oddly they were acting when we picked them up. Memphis had no emotional reaction whatsoever, which is highly unlike him, and Tilly would not stop uncontrollably shaking. You claim to run a business but it seems you are actually just half way baby sitting dogs instead of actually taking care of them. We will not come back and we are EXTREMELY unsatisfied, upset, and angry.