Bark 'N' Town Pet Resort and Day Spa - Ingleside, Illinois

Laura W.

Our pets are our children and we cannot say enough positive things about our recent experience at Bark n’ Town and the wonderful team of people who created such an incredible atmosphere for our high-maintenance boy Alfie. He’s a three-legged gentleman with a lot of separation anxiety and quite a troubling past so he requires a little extra love and attention. We took him to daycare to get familiar with the people and then proceeded to board him for several nights while we were on vacation. The staff was communicative, timely, honest, and detailed which put our minds at ease. With how precious time off is, this meant so much to us! Upon our arrival to pick him up, we noticed smiles for miles on Alfie’s face as he was excited to greet me but seemed like he didn’t want to leave. He was leaning in, ready for belly rubs and smiling while looking up at Bev and Jess. This was so heartwarming to see and the only confirmation that we needed as we believe dogs don’t lie. Their body language is so telling. We have now found our new home away from home and will be coming back! We highly recommend this facility for all of your dog's needs for peace of mind while away. Thank you so very much!!! Oh, can't forget the personalized handwritten thank you note we received in the mail! Just amazing and so appreciated. This is a family-owned small business and you will notice the warm welcome and that the owners are active participants in your pet’s care. 🐾❤️

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Our other pup Helly just came home from her very first stay at Bark n’ Town with her big brother Alfie. They are happy pups!!! While away, we checked in with the staff several times to confirm all was well and they couldn’t have been more prompt with the updates, always making us feel like we were the only customer. We cannot say enough good things about this facility, the incredible staff and their commitment to their services and providing the best care possible. Thank you to all the Bark n’ Town Team for being YOU! We will always trust Bark n’ Town for all of our pet care needs and highly recommend! 😊 😊 🐾 🐾 ♥️♥️

Junior N.

Bailey and Zeus have had no issues in this establishment. Everyone is nice and friendly. Both of my dogs are a handful and are big dogs, so Kudos to everyone for being able to handle my boys.

Jacob W.

Bark 'N' Town is a great place to bring your pets for a stay when you go on trips! We highly recommend them to anyone in need of boarding a pet.

The premises is maintained very clean and orderly. The staff was all kind, friendly, helpful, and genuinely excited to take care of our dog, Chippy. Chippy was happy to see us, but we could tell she had a good time with her visit!

Csilla M. F.

I’m conflicted about this review, because really there is nothing wrong with this place in terms of safety or physical wellbeing of your pets, and they seem to have systems in place to ensure routines and safety. but it is far from a pet resort or spa. Do visit before you book. I made the mistake of booking a trial night and paid the non refundable deposit in advance, had I visited in person I would have known this was not going to work for my high energy young vizsla. The building has about 60 kennels lined up on two long concrete corridors. The kennels open up to another indoor kennel (about twice the size of the main kennel), and the dogs get to use this extended space twice or three times a day (I forget), plus a couple on leash bathroom breaks, so the outdoor time or any stimulation is very limited. When I called to inquire, the owner said they are a pet resort and are located on 12 acres so I thought the pets would benefit from having all this land, but really they mostly use the pebble covered fenced in boxes outside for quick outings (15 minutes once/twice/three times per day depending on how much you are willing to pay). The dogs also don’t interact with each other for safety. I asked if I could get pictures every once in a while (I would have used them for a two week trip), and the owner said it would be 9.99 per picture, since manpower is expensive. I was shocked to hear this. I dropped off my pup for a trial night but ended up picking him up the same day because I knew I wouldn’t use them for longer stays (I got charged the full boarding fee but oh well). While I was picking up my pup, I saw two dogs having their 15-min interactive time outside, and there didn’t seem to be much interaction or playing. The dogs kind of sniffed around the pebbles while the minders were standing by or looking at their phones. I’m sure this place is fine if your dog is older or otherwise doesn’t need a lot of exercise or interaction, and is fine to be in a kennel for most of the day. This place didn’t work for us.

Laura M.

I am so happy to have found Bark 'N' Town! The staff is not only extremely friendly but super accommodating to your pets stay. My somewhat nervous/skittish 4 year old pittie, Piper, was a little hesitant at first but on our tour Jessica and all the other staff members we interacted with really adhered to Piper's needs and took everything at her pace. I could tell that these people were "dog people" and not only really understood what Piper needed to feel comfortable but wanted to make her feel comfortable. Piper recently got back for a 4 nights stay at Bark N Town - I was able to call and get updates on my girl to ensure she was doing well. The staff was always able to answer all of my questions and truly seemed excited to care for Piper. We will definitely be returning for boarding and are looking into daycare for the future as well. 10/10!

Sarah E.

I wish I could leave a million stars! I chose Bark ‘N’ Town because I was nervous about my dog staying in a large kennel with other dogs because she has a bit of anxiety. They took my dog in for our wedding weekend and I can tell they took great care of her because she was walking with them so calmly when we returned.

The staff was wonderful and willing to answer any questions I had. I DEFINITELY recommend Bark ‘N’ Town if you ever need to board your dog.

J R.

Love this place! We have been here for both grooming and boarding and our dog never is sad or upset when we drop her off. She is always happy and in a wonderful mood when we pick her up. They definitely put the pets first and make sure they are communicating clearly with their customers.

Johnny B.

Friendly staff always willing to answer questions. Our pup had no problems boarding there and was happy to come back again. We'll be considering their daycare service as well.