Back to Balance Canine - Los Gatos, California

Jesse Zackery

My labrador retriever, Forest (1 yr 3 months at the time), was in a 6-week board and train program primarily working with Jensen. Before the board and train, Forest really struggled with overexcitement, leash-pulling, unreliable recall, and needed more socialization in different settings. I was also personally losing a lot of confidence in my ability to continue training him myself as my work schedule became more stressful and time-consuming.

I was referred to B2BK9 and felt their reward-based balanced approach, emphasis on state-of-mind, and clear communication would be most effective to help my dog and I become a better team.

Results: I've now had him home for a month since the board and train, and our quality of life together has drastically improved! He's far more composed (but still has his Forest personality), I am able to confidently take him with me to new places, walk away to grab my drink at a coffee shop while he holds a down-stay, and am able to let him play fetch at neighborhood parks without concern that he's going to run after dogs he sees in a distance (e-collar is an amazing tool.)

I received regular updates on how Forest was doing with detailed breakdowns of the skills hes learned. I really appreciated the private sessions with Jensen to help transfer the knowledge to me to continue proofing the skills that he learned while in boarding as well. It was difficult to have him away for 6-weeks and he did have some scratches from rough play with other dogs but this was so worth it for us! Highly recommend Jensen, Dallas, and B2BK9 team. Incredible trainers and they take their craft seriously and professionally!

Judy L

If anyone is looking to get their puppy or dog trained, you cannot find a better boarding school than this.
I was super nervous and worried about leaving my dog with the school for 4 weeks during summer time, but I think 4 weeks is a necessary time for the dog to be comfortable with the trainer.
Initially, I had assumed that Dallas would take care of my dog in her facility in Los Gatos, but I was informed last minute that Moriah got assigned to train Amelia. While it surprised me a bit, I had to trust Dallas on making that call and I'm glad I did.
Moriah took an excellent care of Amelia!!! When Moriah sent me the first set of training videos, all my worries went away and I was really proud of Amelia for doing so well.
Ok, so it's not cheap, but this is the time you get what you paid for in a positive way. My only regret is not getting Amelia trained with B2BK9 sooner and went with other personal trainers in the past.
Lastly, Madison was friendly and patient when responding to all my questions.
I cannot recommend highly enough of Dallas and her team at Back to Balance Canine.
Pictures of Moriah and Amelia below.

Cathy Pianto

This facility is the best! The trainers are professional and their work ethic beyond excellent. I am so grateful to everyone at B2BK9 and especially our trainer Chelsea. She taught us so much and we are thrilled with the progress of our 1 year old Labrador Jackson. If you’re looking for training and to better your communication and relationship with your dog, I highly recommend Dallas and her training crew at B2BK9. The best!!!

Julia M-C

Dallas and her team changed our home life! We have a very smart and driven Australian cattle dog and also a young Labrador and so we got to see how board and train benefited both the adult that needed behavior modification and the puppy that needs regular obedience. Both our dogs now know the same commands and follow the same rules - and regularly use their at home treadmill as well as their place boards. We have tools for handling our older dog who used to run at the front door barking at full speed and actually can stop his behavior. We have tried many trainers and nothing worked before. Our dogs also love their trainers- we were worried it was too strict - but the dogs really like the structure and discipline to know what rules to follow. Would 100% recommend them if you want to have a well behaved dog- and you are willing to do the work to reinforce what the dog learned.

Eliza Liittschwager

Where do we even begin Sending our dog to board and train at Back to Balance was the BEST choice we've made, only after marriage and Lasik 🙂
We adopted our pitbull/boxer mix Pia in 2019 and hired a private trainer shortly after to help with obedience and leash pulling. While it worked some, Pia started to become reactive and aggressive towards other dogs and strangers. We kept at it for a couple years but things just got worse. She was becoming unmanageable and it was stressful to take her on walks, have friends over, etc. In 2022 we decided to look for a board and train program for Pia. At 4 yo, we needed professionals to help us press the reset button. We did a lot of research and took our time deciding on a program. Ultimately B2B won us over - Dallas and her team were clearly experts, they were personable and kind, and helped us understand Pia's behavior. Although it was more expensive than some of the other programs we looked at, we felt it was the right fit immediately and sent the deposit.
Chelsea was our main trainer and WOW, she is amazing. She was so patient with Pia, she sent us so many great videos of her progress and when it was time for our lessons with Pia, she did a terrific job with us too. It felt so good knowing Pia was in such good hands and the progress she was making was evident at our very first lesson.
Pia has been home for 2 weeks now and we are over the moon to have our sweet pup back home. She's still her derpy sweet self, but in all other terms she's a changed dog. She is happier, calmer, obedient and so much more attuned to us. We still can't quite believe it's real. While she won't be a dog who will get along with all dogs, we have such a better handle on her and feel comfortable and confident taking her on walks. And, never did we think we would be able to walk Pia off leash but she is doing so well, we're nearly there!!
We are beyond grateful to Chelsea and the rest of the team at B2B. Y'all are the best!! Thank you!!

Brian A

We’ve had an amazing experience with B2BK9. Our dog did the board and train. They were very communicative with us throughout the process. Our dog has some special needs and the team was very accommodating. We’ve also done extra lessons and participated in some of the pack walks. Would highly recommend. We now have the tools to better handle our dog.

Sergei

B2BK9 is simply the best! I have no words to explain how much they have helped me and my Dela manage normal life.

She is a reactive and anxious doggie. Before B2BK9, I could not walk outside my apartment complex without her reacting.

Today, after we did the 6 week board &train and a ton of continued training, I just took her holiday shopping with me! Something I never thought I would do.

They did not only train my dog but they trained me as well.

I love that they have graduate refresher clases, pack walks and are super approachable if I ever have a question!

Neil Villhauer

Dallas and the team - Adrian and Jensen - are awesome. These ladies are the most talented dog trainers i have worked with to date. I have a German shepherd who had a beginning of bad socialization and training. They armed me with tools and techniques to better my dog. I watched them work some of their dogs as well and i haven't ever seen dogs that young perform at such a high level. Props ladies your the best.