Aquatic Warehouse - San Diego, California

Aquatic Warehouse is a well-known tropical fish store, aquarium shop, pet store, pond fish supplier, and pond supply store located in San Diego, California. The address is 5466 Complex St #204, San Diego, CA 92123. You can easily reach them by phone at 8584679297 or visit their website at aquaticwarehouse.com for more information.

This business specializes in providing a wide variety of aquatic life, supplies, and services. They offer curbside pickup, in-store pickup, in-store shopping, onsite services, delivery, and same-day delivery options. The facilities are wheelchair accessible, with an accessible entrance and parking lot, making it convenient for everyone to visit.

Aquatic Warehouse caters to both casual hobbyists and serious aquarists alike. With a vast selection of tropical fish, live plants, aquarium decorations, filters, heaters, and other equipment, this is a one-stop-shop for all your aquatic needs. Additionally, they offer a comprehensive range of pond fish, supplies, and accessories for those interested in creating or maintaining a beautiful water feature in their garden.

The store's knowledgeable and friendly staff are always ready to help customers, offering expert advice and assistance in selecting the right products for your specific requirements. They accept various payment methods, including credit cards, debit cards, and NFC mobile payments, ensuring a seamless and convenient shopping experience.

According to the reviews on Google My Business, Aquatic Warehouse has earned an outstanding average rating of 4.6/5 from 930 reviewers, which speaks volumes about the quality of their products, services, and customer care.

Reviews of Aquatic Warehouse

Joleen Dieker

1/5

Posting a review to document repeated negative experience pertaining to an employee tending the front check out area. I did not catch her name but the few interactions we’ve had with her, she typically wears a bandana on her head and wears glasses. She does not greet us or acknowledge us when we are at the register and makes us wait without saying anything every time. Absolutely no customer service. Tonight when we went, she has helping two girls in front of me and when I stepped up to the register with my purchase she ignored me and kept printing out receipts. I realized as a former customer service person myself she was closing the register and counting since it was about 5:20 and they were about to be closing at 6PM. But it seems she would prefer to count the register 40 minutes ahead of time rather than assist a customer. I stood there in front of her as she took a few receipts from the machine and continued doing what she was doing. When she at last looked to me and said how can I help you, she had a “card payments only” sign on the counter and began checking me out with barely any warmth in her voice. I have no idea why she thought it would be a great idea to go ahead and work on closing the register after helping one customer when there was another one right behind them. There was 40 minutes until closing, and I feel for the few minutes she was busy closing the register she could have helped us check out. Even if she was in the middle of something, telling us to wait a few minutes would’ve been fine too rather than having her stand right across me, ignoring me and clicking buttons on the screen. We have been customers for over a year but have never encountered any bad customer service from any of the other workers, only this one individual.

T.J. Poucher

5/5

Aquatic Warehouse is hands down the best aquarium store in San Diego County. I have been professionally servicing aquariums for more than twenty five years, and this is where I do a majority of my shopping for my clients. The staff are extremely knowledgeable and professional and will patiently help you with even the most mundane of questions. Many of them have been in the hobby professionally as long as i have. I doubt you will find a store with as many experienced hobbyists in all of southern california. Highly recommended!!

Ryan E. Rogers

5/5

Great place to shop for fish and corals! All the corals I’ve purchased have been thriving and are super healthy. Knowledgeable and friendly staff!!

Steve Vegas

5/5

Very clean and very professional, not one rude employee. Several people offered to help me and offered advice on fish and plants. Very welcoming, very clean and the aquascapes they have on display are so beautiful.
You guys earned another loyal customer, it's a vital of a travel for me but I'd rather drive 15 miles than go to the local dump called vets pets by my house.

Cesar Camacho

5/5

I love this place. It is conveniently located right off the Highway. They have numerous bits and pieces to replace or repair your current set up. They also have a big selection of corals and fish. Getting assistance is always a bit tedious as they are usually busy, but worth the wait.

Gregory Stutzer

5/5

Recently decided to set up a freshwater tank I had not used in years. Wanted to try to focus on a planted tank, and needed to replace my light fixture. Called the store and talked to an employee who actually turned out to be the owner. When I came to the store he spent allot of his valuable time with me and had a great deal of knowledge. The light I wanted was in stock and priced the same as any online retailer. Definitely recommend this store whether you are a new or experienced aquarist.

Chris s

5/5

I’ve been picking up equipment and corals for a year and a half now from here. Friendly staff and they have new coral frags regularly. Recently they have one of my favorite fish- a horned barbed scorpion - the first I’ve seen not in an aquarium

Art

5/5

Very big store. Friendly people. I found my new favorite coral here ? I have never seen before. If you not ready to pick it up at same day, they will keep it for you.