Planet Canine - San Rafael, California

Heather

Our dogs love Planet Canine!! The owner and staff show incredible kindness and care towards all their canine companions! After trying a few kennels in the area, we are so glad our neighbors recommended this gem! It’s hard for us to leave my furry family members when we go out of town, but we know that they are well taken care of at Planet Canine and get plenty of time to socialize and run around.

Peter Bojakowski

Very responsive and kind staff. We used Planet Canine for 2 days while traveling and working in Bay Area. Our dog was comfortable and had good time.

Maya Thackston

Planet Canine is my dog’s home away from home . Sully was lonely and was experiencing separation anxiety . I interviewed numerous places and I feel fortunate we found Planet Canine . He attends daycare Monday through Friday . Steve, James and Jordan are amazing people . I have no doubt they love Sully and have become part of our family . Sully’s anxiety has decreased and he adjusted well .How do I know ? As soon as I turn into the driveway he is so excited . He can’t go inside fast enough . Thank you so much for helping us . You are our hero’s .

Michael Bodziner

Allow me to begin by saying that I am extremely protective of my 3 1/2 year old Sheepadoodle, Elio. I don't have children, so my dogs become in a sense my "children". I think some of you can relate to that. I have been bringing him to Planet Canine since he was a young puppy 4-5 days every single week for daycare. I would not be such a dedicated and loyal customer of Planet Canine if I didn't trust the staff and facility implicitly. I pulled him out of a nearby competitor before coming to Planet Canine because of a mishap that occurred between Elio and another aggressive dog, so I wouldn't hesitate to do the same if Planet Canine weren't a top level business. Every member of the staff care deeply and genuinely about every dog they welcome to daycare and boarding. They don't accept just any dog, but put each through a behavioral analysis before accepting them. They even have an outdoor space, unique to doggie daycare facilities that are in the heart of a city (as opposed to in the country). So what if you have to make an appointment to tour the facility? That way they can plan around their daily routines for caring and overseeing the dogs. It gives me tremendous comfort to know that my dog is their top priority when under their supervision and responsibility. He can't wait to get out of the car every morning to run into Planet Canine which says everything I need to know about what goes on behind the scenes. And imagine how may day is lifted when I'm at work and I receive a video of Elio having the time of his life playing in the courtyard! I would not write this review if I didn't stand by every word I've written. Thank you Steve, Jordan, James, Ian, and the rest of the amazing staff at Planet Canine for loving Elio.

Jolene Egan

Great experience! Staff was so nice and easy to communicate with. My 2 dogs stayed for 10 days. They came home healthy, happy and tired.

Oriana Delgado

I have left my dog in their care several times here during the past year! He always comes back fairly clean and on a relaxed mood. They separate bigger dogs from smaller ones, but also separate high energy dogs from more chill/ lower energy ones. They constantly will send video updates of my dog every 2-3 days overall I would recommend it!

Tawhid Islam

Friendly staff. That’s their blessing.

Update:
They are very disorganized. You speak to one person & get an answer. And a day later you get a completely different answer from a different person. They were completely unaware of each time I dropped off my pups. They also leave your dogs unattended for extended periods of time. How do I know this? My pup, now 1 years old is apparently not allowed back to their facility because she dug up their turf. Really? The only times she ever does this is when she is left alone for more than a couple of hours. I have an older dog that wasn’t really a fan of staying there. Not sure what kind of care they truly provide behind closed doors. Btw, when we picked up our pup we were told everything was great until the next time we tried to book & were told no because the owners couldn’t allow her back to rip up their turf more… thank you.

Stacey Newcomer

Had to find a new kennel for the 4th of July holiday after my regular one closed unexpectedly, and chose Planet Canine based on reviews I read online. I am beyond satisfied with the facilities, the staff, and how much my pup enjoyed his stay. I liked that the application was detailed, the facility tour was thorough, and the staff experienced. Will definitely board my dogs here again.