Critter Sitter of VA -

Tanya Houppermans

My husband and I have used Critter Sitter twice now for our four cats (including one cat who is blind and needs daily medication), and we are thrilled with the care our cats receive. Lisa and her team are professional and caring, and we especially like getting photos from their daily visits. The online portal makes it easy to schedule visits and update information. We will definitely continue to use Critter Sitter in the future, and we highly recommend them!

Betty

Best pet sitter you could ever ask for! This is the second year we have used Critter Sitter of VA and I don't think I can rave enough. Super impressed by their organization, professionalism, and genuine care for our pets. It's refreshing to be able to travel and not have to worry about your babies because they genuinely want what is best for you and your sweeties.

We have hired them for home drop-in visits for our smaller pets that are sensitive with transport and boarding for our dogs. Both options worked out great. All services are tailored to your and your pet's needs. Your babies will be treated like family here. When we come back home everyone is happy and stress free-including me.

So thankful to have found Lisa/Critter Sitter of VA.

June Brousseau

Lisa's home was clean, warm, and friendly. She sent us photos of our babies while away. They were able to play and relax with her and her family. We will be using her again for future stays away from home!

Jordan Hoar

Lisa and her team are the best and most reliable pet-sitting/walking service in town! We use her every day for a mid-day play session for our dogs while we’re at work. Her prices are reasonable and make this service possible for us. Our dogs love her and we couldn’t be more grateful! She’s also always been so flexible with our changing schedules and needs, and has never once cancelled on us. For nearly 2 years I think! We highly recommend Critter Sitter of VA for any sitting/walking/boarding needs, you will not be disappointed!

Shannon Webber

We are so lucky to have found Lisa. We have been able to travel more since finding them. We don’t have to worry about or four legged babies because I know that they are well cared for. We have a dog that needs daily medication and I don’t have to stress out about him getting them. They are truly the best and Toby, Waffles and Raven love them as much as we do.

Angela janosky

Our first time leaving our 3 pups alone for an extended time and overnight with a professional dog sitter. In the past we have used boarding as our option but the pups would come back anxious, nervous, and it would take days to get them back to thier happy selves.
We are beyond happy with Critter Sitters! We recieved updates and pictures with every visit that was made. Tiffany played with them and took such amazing care of our little loved ones. She really put our concerns to rest from the moment she came in the door. If there was a rating of more stars we would happily give it. Thank you CS for loving our little family in our absence!

Kate MIller

I am so very disappointed in Critter Sitter of VA LLC. I entrusted them with boarding my two dogs, a 22lb Schnauzer mix and a 15lb Chihuahua/Dachshund mix (Chiweenie), for 12 days at owner Lisa Stacy’s home while I was out of town. Prior to this stay both pups had boarded at Lisa’s home for one trial overnight and it seemed to work out. But this second, extended stay, was considerably different.

When I dropped the pups off I provided their bedding and blankets, some toys, food, water bowls, snacks, and a 15 day supply of soft/wet food and considerably more than 15 days’ dry kibble.

During their stay I would text, or message using the Precise Petcare app, occasionally asking how the pups were doing and if I could get a picture or two of them. The responses were sporadic stating “the boys are doing good” and I did get pictures on 2 days of their 12 day stay.

However what I was confronted with when I picked them up and brought them home was heartbreaking and brought me to tears. The Schnauzer mix had lost 1/2 lb which for an almost two week stay away from home I believe would normally be reasonable and understandable. But the Chiweenie had lost 1.25lbs – almost a 10% weight loss in 12 days – and his poor ribs were showing! I was not advised about their weight loss while I was away and it was pretty obvious Lisa was aware of it because she stated when I picked them up that the Chiweenie was getting pretty skinny.

Also, the Schnauzer mix had some wounds under his right eye that were red, puffy and crusty, obviously infected, which required cleaning and antibiotic cream when I got him home. I was not told of this injury nor do I believe Lisa was even aware of it.

In addition, based on the appearance and massive size of the bowel movements of the Schnauzer mix immediately upon arriving home, I believe he had not had a recent potty break and had possibly not been eating his own food.

And finally, I expected to get a bit of their food supply back since I had provided more than was really needed. I did receive 3 days’ worth of wet food but to my surprise the dry kibble container was completely empty. There was absolutely no way those two pups ate all that kibble in 12 days! And if they did eat it all, why had they lost weight?

I don’t believe my pups were eating their own food exclusively or fed appropriately, nor were they monitored and attended to humanely. I was never advised of their deteriorating conditions. Yes, I did notify Lisa via email and through the Precise Petcare app of these concerns the day after I returned – three days later I have yet to receive a reply but I did receive my invoice this morning which I have paid.

Needless to say, I will never be using Critter Sitter of VA LLC again nor can I in good conscience recommend their services.

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Jessica Hendricks

We've been using Critter Sitter of VA for years now! We started out with Lisa visiting our cats during the day because we both worked long hours and knew our babies needed some love. She would come over and play with them and give them the love and attention they needed. <3 Since then, we've moved away to Culpeper, but we still bring our dog (Zeus) to her to board whenever we're going out of town for the day or on vacation. Zeus absolutely loves it there and doesn't even want to go home when we go to pick him up, haha!! He has so much fun over there and we know he's in great hands getting lots of play time with the other dogs. It also makes us feel great to know that Lisa has been doing this for so long and is licensed, so we know we can trust he is in good hands. :)