Heavenly Pet Resort - Temple City, California

Kathy Chen

We had to go out of town for few days and looked for a place to board our dog. I read all the reviews and decided to take our dog there plus it's only few blocks from my home. The resort is clean and organized, but they do not let bigger dogs mingle or social in there. I understand their concerns. Overall, we are happy with the experience and will board our dog again in the future.

Mildred

We take our dog everytime we go on vacation and she loves it. Everyone is so kind and knows the dogs by name.

Brandan Rainey

I have visited this location upwards of 20 times in the past 3 years. The most recent time I visited which was the third week of December 2024 my dog was denied access to group boarding. I had only bought my dog to the pet resort for him to have social. At the first the attendant told me my dog was too large to go to group boarding he is a miniature poodle and 16 lbs, lie number 1. I told her he is not too big for group boarding as he has been multiple times and he is still considered a small dog. I had been to this location for years and he had been in group boarding many times. He is 3 years old and not aggressive at all. I’ve personally escorted my neighbors dog to this location who is a golden doodle and is 25 lbs and he is put In group boarding and high energy! When I picked him up and found out he was not In group boarding they said he was jumping around other dogs. I said okay, was it sexual in nature? (Answer is no) was it aggressive in nature (the answer is no). So what is the problem? I do not plan to return to this location as I feel they decide when or how to apply rules. It was upsetting I bought my dog there to interact with other dogs and instead he was placed in single boarding and he could have stayed at my home for that.

Edgar S.

This is a great place to board your pet. The price was reasonable and they took really good care of my two dogs. Their grooming service was great as well.

Cliff Wong

This is the first time I've ever left my 6 yr old dog at a pet resort. I was more nervous than my pet. Four days and my little puppy was equally as happy for us to see each other again. Crew at the resort made the entry process very easy and answered all my questions. When that time comes again when we must be separated, I will not hesitate to use Heavenly Pet Resort again.

Mary Jakubczyk

My husband and I went to the Temple City Heavenly Pet Resort this afternoon, to tour the dog boarding area. We were greeted by Jessica, a very nice young woman, who walked us through their premises. It was very loud back where all of the dogs were, because most of them were barking. (Instead of thinking of it as barking, I'd like to say instead, that they were welcoming us as a choir and the barking was the song!)
The facility was very clean, it did not smell, and we did not see any dog pee or feces. The temperature today was hot, but the facility was a very comfortable air-conditioned temp.
Jessica spent a generous amount of time with us. We went ahead and booked our fur-kid for a few days later this month. Jessica is very knowledgeable with respect to how the "H.P.R." runs. She did not rush us to decide on anything, but she was up at the front desk to help us. Go check out "H.P.R." for yourself...you owe it to yourself and your fur-kid.

April Garcia

The staff is very friendly when you walk in. I’ve taken my dog here about 4 times now and I have never had an issue. She’s gotten used to being there and is now able to be part of the communal area since she’s spayed. Prices are fair and you can take your own food for a very small fee if your dog is on a specific diet. I normally book a couple of weeks or months in advance to secure a spot for my dog. If you’re dog is not spayed or neutered, they have to stay in a “French suite” aka private kennel or you can opt for that if you can’t or don’t want your dog with other dogs which is what I had to do in the past. They have a daily daycare ($30 for dogs $22 for cats) option if you don’t plan on leaving your dog or cat there for a couple of days. They also sent remainders of your pet’s future stay.

I highly recommend if you’re in the San Gabriel Valley areas.

Nelson Wang

The owner and care takers were SO thoughtful and helped us during these terrible LA wild fires. We are so grateful for the assistance. They truly care!