Pet Cuts - Napa, California

Cary G.

I have been taking my dog here for well over a year now and I loved the service and convenience...until today.

When did taking your dog to a groomer become political, racist and insulting?

First, the U.S. flag has 50 stars, not 14. This is a direct insult to anyone who has served in the military or has family members who died for this country.

When I asked if she knew about the messages behind this symbol, Annie said she was in support of the police. Who isn't? I explained how this thin blue line symbol has been translated to racist organizations plus the lack of stars...and she said she supported the police, again. Straight trash.

I will be taking my business elsewhere.

Javier C.

I have been taking our Dear Max and now my sister’s dog Browne to Pets Cut with Annie, who has been a fantastic groomer since we started booking with them 14 years ago. Max has become old, and he gets a bit grumpy, but she has patience with him. Today she told me maybe consider giving him something to calm him down so he doesn't stress during a haircut, as when dogs get old, they tend to be more sensitive and get tired quickly. I get it is harder to work around a dog that moves too much, and they also need to be safe.

She is very personable, always paying attention to details and special requests. She communicates well and is diligent with all reservations made.
In the all the years we have been using their services we have always been satisfied with each visit knowing that they take pride in the care they give our dog. Max always looks wonderfully groomed, smells great and couldn't be a happier little guy after his visit. Max is always a fun and super energetic mascot but they always welcome him with the best smile and enthusiastic hellos. It helps that they always have great advice and kind suggestions. I would definitely recommend their services.

fatima A.

I brought my pup and the old lady was very rude and super aggressive with my pup she would hold and move her extremely hard and aggressive and my pup was scared and crying super
Loud she even peed herself… when the old lady groomer handed me my pup back she wasn’t gentle she like threw her in a way in my arms and was rude and said now it’s 20 bucks because she peed… I have never had such a bad experience like this before at other groomers. My pup has anxiety and is frightened of nail trimming… this isn’t an excuse for her to mistreat my pup when there’s a lot of other pups with the same fear. As a professional you should know how to handle these types of situations especially if you’ve worked with many dogs ! She also did offer us a treat like how she did with all the other clients. Safe to say I will never be returning to this groomer. And to top it off half of my pups nails weren’t trimmed. Don’t work with animals if you don’t have the patience and love for them they have feelings too and can sense the bad vibes from this groomer

Maya G.

I called and was able to get an appointment for my puppy same day. They did a great job and truly seemed to care about the dogs they work on. They were done in a timely manner and the price was more then fair. I will be going back for sure.

Barbara L.

My little Poodle terrier is very mellow, but timid about new places. He is accustomed to Annie, and now marches in for his grooming like a little soldier. He is quiet and content when I go to pick him up, and always looks gorgeous. I would not consider taking him to anyone else.

Sadhana B.

My Golden Retriever was scheduled for knee surgery, and I took her to Annie for an easy-to-care-for haircut. She came home looking beautiful, with really short hair. She was happy and very proud of her new look. Annie has exceptional skills in working with long haired Golden Retrievers. I highly recommend her.

Adele S.

Good job on small dogs One dog is 11 lbs. the other is 5 lbs. Owner thought they were too wiggly. I don't know if dogs are treated kindly. Fees are on the high end. Cash or check only. Would go again.

Mya A.

Wow! Called to see if I could get my dog groomed as a first time customer. Upon calling I told the lady my 15 y/o dog is a bit squirmy and the lady told me she needs to be tranquilized! I don't know what kind of people work at this place but some doggies need a little extra patience.