Lorie's Pet Palace Dog Groom - Selma, California

Address: 1939 Whitson St, Selma, CA 93662.
Phone: 98969663.

Specialties: Pet groomer, Dog day care center.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 87 reviews on Google My Business.
Average opinion: 3.6/5.

📌 Location of Lorie's Pet Palace Dog Groom

☎️98969663

⏰ Open Hours of Lorie's Pet Palace Dog Groom

Monday: Closed
Tuesday: Closed
Wednesday: 8 AM–3 PM
Thursday: 8 AM–3 PM
Friday: 8 AM–3 PM
Saturday: 8 AM–3 PM
Sunday: Closed

Overview of Lorie's Pet Palace Dog Groom

Located at 1939 Whitson St, Selma, CA 93662, Lorie's Pet Palace Dog Groom stands out as a comprehensive pet grooming service that goes beyond basic haircuts. With a phone number readily available at 989-69663, pet owners can easily reach out for their furry friends' care. Although the official website is not mentioned, the business's presence on Google My Business, with 87 reviews, indicates a strong online footprint and a commitment to customer feedback.

Key Features and Services

Pet Grooming is the core service offered by Lorie's Pet Palace, ensuring that pets not only look but also feel their best. The facility prides itself on being wheelchair accessible, with both an entrance and parking lot accommodating those with mobility challenges. This inclusivity ensures that pets of all owners can enjoy the services without worry.

In addition to grooming, the establishment boasts a dog day care center, providing a fun and safe environment for pets when their owners are away. This unique offering means that pet owners can leave their dogs in a stimulating setting while they attend to personal matters.

Special Considerations and Expertise

Lorie's team, under the leadership of Lorie, is celebrated for their exceptional care and problem-solving abilities. A notable testimony highlights Lorie's guidance on managing pets with anxiety during grooming sessions. This personalized approach not only ensures a pleasant experience for the pets but also builds trust among pet owners, which is crucial for a successful grooming service.

Customer Experience and Value

Reviews reflect a positive customer experience, with an average opinion rating of 3.6 out of 5. Many customers commend the affordable pricing compared to competitors, which adds to the value proposition of this grooming service. The staff's willingness to offer advice, such as medication tips for anxious dogs, underscores the level of care and customer service provided.

For those considering Lorie's Pet Palace, it's worth noting that while some owners have found the experience exceptional, others have faced challenges with pets who are not fond of the grooming process. However, the facility's commitment to making the experience safe and comfortable for all involved is commendable.

👍 Reviews of Lorie's Pet Palace Dog Groom

Lorie's Pet Palace Dog Groom - Selma, California

M A. E.

5/5

Lorie has been amazing! I took booth my dogs Bruno and Chewy. Bruno likes hair cuts and was a breeze. Chewy has developed a hate for the groomers and has became very difficult. Lori helped me with tips on what meds to use to safely relax my dog so it’s safe for everyone involved during hair cuts. It got done and my dogs look great. Thank you Lori and staff for the great experience. The price was better than the other stores. I recommend to everyone.

Kassandra C.

1/5

If I could give zero stars I would!! They ruined my dogs fur shaved her completely when all I asked for was a trim
They were so rude about it never will I ever recommend this place!

Oscar R.

1/5

I took my schnauzer here. And they shaved him completely. Did not even look like a schnauzer after the groom. Plus very bad customer service. they even cut his private parts. He came home with a giant scab there and they didn’t even mention it. They also kept talking about how terrible my dog is and charged me extra for this “behavior”. Every other groomer I’ve taken him too has never talked about his behavior being bad. In fact quite the opposite He is always well behaved.

Lauren H.

1/5

Do not go here. I brought my Scottish terrier here last minute for a groom before family pictures and could not even have her in the photos she looked so bad. Her beard and skirt were uneven and much shorter than I explained I wanted. They also completely shaved off her eyebrows when I told the lady at drop off not to touch them at all. They have still not grown back over 2 months later. I was also quoted 3-4 hours and it took over 6 hours for my dog to be ready. The worst part is they cut her ear and did not mention the injury to me and I did not notice until I got home. My dog was embarrassed for several weeks, she knew she looked terrible. Will never be back.

Sarah A.

5/5

My dog had a great experience at Lorie’s. Great price for full groom (she had a very shaggy coat that had not been washed in awhile) nail trim and flea treatment. My dog seemed happy and healthy afterwards, she was treated well and looked great.

Charles L. (. C.

1/5

if i could give zero stars, i would. we had an appointment we scheduled days in advance for our dog for 9:30am and we waited 5 HOURS! they eventually called us around 2pm and said they can’t fit our dog in the schedule? apparently they had our dog sitting in the travel crate we brought her in all day long without any food or water! they didn’t let her out to use the bathroom either!

to the owner: my grandma’s caregiver yelled at you because this isn’t the first time an appointment at your establishment has turned into a 5 hour wait. next time you get a complaint, don’t try to manipulate the situation through a pity voicemail. we understand that you’re “only human”, but that humanity of yours also needs to be applied to the animals put in your care.

Joanna C.

5/5

I am so satisfied with this place . Lady’s are so nice & leave my puppy just how I ask . I definitely recommend this place

Lori F.

5/5

Great she is amazing and I trust her with my mom's baby